Location Sales Head

• Have a complete understanding of the Education loan and Education institutional loan market in terms of business numbers, business practices and new initiatives.
• Provide guidance to the team on daily, monthly, and quarterly work plan in accordance with the formulated strategies.
• Monitoring the team's performance and motivating them to reach targets.
• Work closely with the collection team to ensure healthy portfolio quality.
• Ensure Sourcing funnel is managed adequately.
• Conduct the morning Huddle.
• Ensure DSR review happens on a daily basis.
• Monitor and improve conversion ratio of appointment – login, Login – Sanction, Sanction – Disbursement.
• Maintain and Improve TAT of sanction and disbursement.
• Educate team and maintain customer service as priority.
• Ensure regular visit to the key partners.
• Conduct and monitor business generating activities in the market.
• Recruit and Train the team on Product/Process/selling skills etc.
• Constant review of branch performance against key parameters.
• Have a close follow up on all the delinquent accounts.
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Deliverables

• Target achievement on login , sanction & disbursements in EL& EIL
• Target achievement on ROI & Fee income.
• Target achievement on monthly collection efficiencies across buckets.
• Nil customer service issues, High CSAT scores.
• Team Training and education of policies and product across his team members
• Low attrition in the team.
• Expand active relationships and penetration in them.
• Maintain Team Morale and reduce attrition.
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Eligibility- Graduation /MBA (Marketing)

• At least 7-8 years of relevant sales experience from Education Loan, secured loan and unsecured loan.