BENGALURU · FULLTIME
Lobby Ambassador
Jones Lang Lasalle
Bengaluru · onsite · Posted 4d ago
Sourced from
Undisclosed1–2 yrsfulltimeBengaluru
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Section · 01
About this role
Position Overview
Key Responsibilities
Required Qualifications
Education and Experience
Skills and Competencies
Personal Attributes
Physical Requirements
Work Schedule
Reporting Structure
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The Lobby Ambassador serves as the primary point of contact for all visitors, tenants, and guests entering the building. This role is responsible for creating exceptional first impressions, ensuring seamless visitor experiences, and maintaining security protocols while delivering outstanding customer service in a professional corporate environment.
Key Responsibilities
- Visitor and Guest Services : Greet all visitors with professionalism and warmth, creating a welcoming atmosphere. Verify visitor credentials, issue badges, and maintain accurate visitor logs in compliance with security protocols. Notify Business Units contacts of guest arrivals promptly and courteously. Manage visitor check-in and check-out procedures efficiently while ensuring all security requirements are met.
- Reception and Administrative Support : Answer incoming calls professionally and direct inquiries to appropriate parties. Provide accurate information about building amenities, tenant locations, and local area services. Coordinate meeting room reservations and conference services as needed. Receive, log, and distribute packages and deliveries to tenants. Assist with mail distribution and courier services.
- Security and Access Control : Monitor building access points and ensure only authorized individuals enter the premises. Enforce building security policies consistently and professionally. Report security concerns, suspicious activity, or safety hazards immediately to management and security teams. Maintain awareness of emergency procedures and assist during evacuations or critical incidents. Issue temporary access cards and track their return.
- Workspace and Environment Management : Maintain the lobbys professional appearance throughout the day. Ensure reception area remains clean, organized, and presentable. Refresh reading materials, brochures, and informational displays regularly. Monitor and report maintenance needs including lighting, temperature control, and equipment malfunctions.
Required Qualifications
Education and Experience
- Bachelor degree in any steam or equivalent associate degree or relevant coursework preferred. Minimum 1-2 years of experience in customer service, hospitality, reception, or front desk roles. Experience in corporate office environments or commercial real estate settings is advantageous.
Skills and Competencies
- Exceptional interpersonal and communication skills with the ability to interact professionally with diverse individuals at all organizational levels. Strong customer service orientation with a genuine desire to help others. Professional appearance and demeanor that reflects positively on the building. Basic computer proficiency including Microsoft Office Suite and visitor management systems. Ability to learn building-specific technology platforms quickly.
Personal Attributes
- Reliable and punctual with strong work ethic. Friendly, approachable demeanor with positive attitude. Discretion and confidentiality when handling sensitive information. Cultural awareness and ability to work effectively with diverse populations. Flexibility to adapt to changing priorities and situations. Team player who collaborates well with building staff and management.
Physical Requirements
- Ability to stand for extended periods during shifts. Monitor lobby activities and communicate effectively. Mobility to move throughout the lobby area and assist visitors as needed.
Work Schedule
- Full-time position with standard business hours, typically Monday through Friday. Flexibility for occasional extended hours during building events or special circumstances. Shift work may be required depending on building operations.
Reporting Structure
- Reports directly to the Facilities Manager. Collaborates closely with corporate security teams.
Location: On-site Bengaluru, KA
Scheduled Weekly Hours: 40
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceAdministrative SupportAccess PointsCourier ServicesEnvironment managementCorporate SecurityFront DeskGuest ServicesCommunication SkillsBrochurescomplianceCommercial Real EstateArtificial Intelligence
Section · Company
About JLL
Jones Lang Lasalle
Real Estate
11.4k+
employees
1999
27 years old
Mumbai, Maharashtra
India
₹6.8L PA avg
Avg at JLL
About
JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide
Industries
Real EstateEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
2.8
Career growth
2.4
Work-life
3.6
Employees rate it well for
Job Security41Overall Company41
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