Loan Servicing Representative
Wells Fargo · Hyderabad · onsite · Posted 68d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Wells Fargo is seeking a Loan Servicing Representative
Responsibilities - Support Loan Servicing functional area or processes
- Identify opportunities to improve various areas within Loan Servicing and recommend solutions
- Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
- Perform moderately complex administrative, transactional, operational, or customer support tasks
- Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
- Receive direction from Loan Servicing supervisors
- Escalate non-routine questions to experienced individuals
- Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
- Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
- Provide guidance to less experienced peers
- 1+ year of Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Sourced from naukri
Skills
Customer SupportFinancial CrimesRisk IdentificationLoansMortgageRegulatory ComplianceResearchcomplianceCustomer RelationshipsLoan Servicing
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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