Loan Officer - Retail MFB

To drive microfinance business sales and achieving business deliverables.

- Ensuring onboarding of quality customers to maintain highest portfolio quality
- Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies.

- Conducting CGT (Compulsory Group Training) amongst members.

- Enabling business growth across assigned territories for deeper market penetration and reach.

- To ensure achievement of disbursement targets and achieving desired productivity numbers.

- Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers
- Maintaining expected collection efficiency and ensuring minimum delinquency.

- Continuous follow up of overdue customers, if any to ensure their repayment.

- Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers.

- Achieving highest First Time Right (FTR)
- Constantly engaging in learning and development programs to upskill.

- Adherence to product, process and policies of the company.
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Qualification : Graduate in any discipline