Loan Officer - Retail MFB

• To drive microfinance business sales and achieving business deliverables.
• Ensuring onboarding of quality customers to maintain highest portfolio quality
• Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies.
• Conducting CGT (Compulsory Group Training) amongst members.
• Enabling business growth across assigned territories for deeper market penetration and reach.
• To ensure achievement of disbursement targets and achieving desired productivity numbers.
• Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers
• Maintaining expected collection efficiency and ensuring minimum delinquency.
• Continuous follow up of overdue customers, if any to ensure their repayment.
• Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers.
• Achieving highest First Time Right (FTR)
• Constantly engaging in learning and development programs to upskill.
• Adherence to product, process and policies of the company.

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