Loan Manager Gold Loan Prime

ROLE SUMMARY

The Loan Manager – Gold Loan Prime is responsible for driving the day to day business for the fintech unit of Muthoot FinCorp. The Cluster Manager will be responsible for GLP business at multiple locations. This includes coordinating with business teams and customers from the field. The role involves monitoring leads, implementing business strategies and execution of priority loans.

KEY RESPONSIBILITIES

Business Development / Sales

• Generate business leads for GLP for locations
• Follow up with field sales team for daily targets
• Average monthly target of 50 lakhs
• Meeting customers
• Conduct marketing campaigns
• Manage balance transfer

Operations

• Ensure no deviation in process and policies
• Processing loans
• Complete release process to customers
• Monitor day to day operations of team
• Ensure KYC and other guidelines are followed
• Travel to branches

KEY CHALLENGES

• Need more employee engagement programs to increase the moral of the team
• Dependency of data from field

KEY DECISIONS TAKEN

• Decisions related to sales and operations

KEY INTERACTIONS

Internal Stakeholders

• Sales Team
• Operations Team
• Data Team

External Stakeholders

• Vendors

KEY ROLE DIMENSIONS

• Responsible to manage GLP business for the assigned geographies

EDUCATION / EXPERIENCE

Minimum Qualification:

Any Graduation

Nature of Experience:

• Minimum of 3-4 years experience in Sales
• Preferably from Gold Loan background
• Excellent communication and interpersonal skills