LMS & Digital Learning Content Developer - Hospital

WHY JOIN US?

At Reliance Foundation Hospital, learning is central to our commitment towards clinical excellence, patient safety, service excellence, and workforce capability. As healthcare continues to evolve, we are strengthening our digital learning ecosystem to provide accessible, engaging, and scalable learning experiences for employees across clinical, nursing, allied health, administrative, and support functions.

We are seeking a dynamic LMS & Content Development professional who can drive learning technology adoption, create high-quality digital learning content, and support organization-wide capability building initiatives.

JOB SUMMARY

The LMS & Digital Learning Content Developer will be responsible for managing the hospital's Learning Management System (LMS), designing and developing e-learning content, administering digital learning programs, and ensuring learning compliance across the organization.

The role requires expertise in instructional design, SCORM-compliant content development, LMS administration, digital learning technologies, and healthcare learning requirements. The incumbent will work closely with clinical leaders, nursing educators, department heads, quality teams, and HR stakeholders to develop engaging learning solutions that support organizational goals.

KEY RESPONSIBILITIES

Learning Management System Administration

• Manage day-to-day LMS operations and administration.
• Create and maintain learner groups, learning paths, curricula, and certification programs.
• Upload, test, deploy, and monitor digital learning modules.
• Ensure SCORM-compliant content functions seamlessly within the LMS.
• Track learner progress, completion rates, certifications, and compliance requirements.
• Generate training dashboards, analytics, and reports for management reviews.
• Coordinate LMS upgrades, enhancements, testing, and troubleshooting activities.
• Work with vendors and IT teams to optimize LMS performance and user experience.

Digital Learning Content Development

• Create engaging e-learning modules for clinical, non-clinical, and support staff.
• Develop SCORM-compliant learning content using authoring tools.
• Convert classroom-based training into digital learning formats.
• Create:
• E-learning modules
• Microlearning content
• Interactive assessments
• Knowledge checks
• Scenario-based learning
• Video learning content
• Infographics and job aids
• Ensure content is aligned with adult learning principles and healthcare requirements.
• Update learning content periodically based on revised policies, SOPs, accreditation standards, and regulatory guidelines.

Instructional Design

• Conduct training needs discussions with stakeholders.
• Design end-to-end learning solutions using instructional design methodologies.
• Develop storyboards, scripts, assessments, and learner journeys.
• Create role-based learning pathways across different employee populations.

Healthcare Learning Support

• Collaborate with Quality, Nursing Education, Infection Control, Clinical Departments, and HR teams.
• Digitize mandatory healthcare training programs, including:
• Patient Safety
• Infection Prevention & Control
• NABH Standards
• Fire & Life Safety
• Medication Safety
• Information Security
• Code of Conduct
• POSH
• Support accreditation readiness through learning compliance initiatives.

Analytics & Reporting

• Monitor training completion and certification adherence.
• Develop LMS dashboards and learning analytics reports.
• Analyze learning effectiveness and user engagement metrics.
• Provide recommendations for improving digital learning adoption.

Stakeholder & Vendor Management

• Coordinate with LMS vendors and e-learning partners.
• Liaise with department heads and training stakeholders for content requirements.
• Ensure learning projects are delivered within agreed timelines.

EDUCATION

Essential

• Graduate in any discipline.

Preferred

• Postgraduate qualification in Human Resources, Healthcare Management, Hospital Administration, Education Technology, Learning & Development, or Instructional Design.
• Certification in Instructional Design, E-Learning Development, or Digital Learning preferred.

EXPERIENCE

• 4-8 years of experience in LMS administration and digital learning content development.
• Experience within hospitals, healthcare organizations, healthcare education institutions, pharmaceutical organizations, or healthcare consulting environments preferred.
• Proven experience developing SCORM-compliant e-learning content.
• Experience managing enterprise LMS platforms.

TECHNICAL SKILLS

LMS Platforms

• Moodle
• Cornerstone
• SuccessFactors Learning
• Docebo
• Blackboard
• Any enterprise-grade LMS

Authoring Tools

• Articulate Storyline 360
• Rise 360
• Adobe Captivate
• Lectora
• iSpring Suite

Content Development

• SCORM 1.2 & SCORM 2004
• xAPI/Tin Can (preferred)
• Instructional Design
• Storyboarding
• Video-based learning development
• Assessment creation

Software

• Microsoft PowerPoint
• Microsoft Excel
• Microsoft 365 Suite
• Canva
• AI-powered content development tools (preferred)

KEY COMPETENCIES

Functional Competencies

• LMS Administration
• Instructional Design
• E-learning Development
• SCORM Packaging & Testing
• Digital Learning Strategy
• Learning Analytics
• Training Compliance Management
• Project Management

Behavioral Competencies

• Stakeholder Management
• Communication & Presentation Skills
• Creativity & Innovation
• Attention to Detail
• Problem Solving
• Planning & Organizing
• Learning Agility
• Customer-Centric Mindset

IDEAL CANDIDATE

• Has hands-on experience creating SCORM-compliant healthcare learning modules.
• Can independently build an e-learning course from storyboard to deployment.
• Understands hospital operations, clinical workflows, and healthcare compliance requirements.
• Is comfortable working with clinicians, nursing leaders, quality teams, and business stakeholders.
• Possesses strong analytical capability to measure learning effectiveness and compliance metrics.
• Brings a blend of instructional design expertise, technology proficiency, and healthcare understanding.