LMS Administrator

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace.

Further information at ZEISS India.

Job Purpose : We are seeking a highly motivated Learning Management System (LMS) Administrator with strong project management and communication skills to join our diverse team.

As an LMS Administrator, you will act as a key link between the learning functions and customers all over the world. You will play a critical role in managing learning offerings across different countries, ensuring alignment with multiple stakeholders including customers. This role requires strong collaboration, communication, project management, data management, and reporting skills.

Primary duties and responsibilities :

• Learning Management System Administration: Implement training programs in the LMS, ensure they are accurately maintained, generate and analyze reports to track training outcomes and support decision-making.

• Project Management: Plan and organize multiple internal and external training programs across diverse businesses simultaneously, ensure adherence to quality benchmarks, deadlines and budgets.

• Training Organization: Create effort estimation and offers, book rooms and catering, set up virtual meetings, ensure smooth participant management, ensure accurate billing processes, and collect feedback.

• Stakeholder Management: Communicate clearly, professionally, and proactively with diverse stakeholders, including customers, users, cross-functional and cross-cultural teams.

Job Requirements :

• Bachelor's degree in Business Administration.
• Looking for 1+ year of experience.
• Technical aptitude: Affinity for IT applications. Hands-on experience with LMS platforms (especially Cornerstone OnDemand) is a strong plus.
• Fluent English skills: Proficiency in written and spoken English is essential for this role. Additional foreign language skills are an advantage.
• Organizational excellence: Exceptional organizational skills with the ability to prioritize tasks effectively, manage competing demands and strong communication skills.
• Proactivity and autonomy: Proactive attitude to drive projects independently and take accountability for outcomes.
• Customer-centric approach: Strong commitment to deliver excellent service, respond promptly and politely to customer requests and user inquiries.
• Attention to detail: Meticulous manner to managing data, processes, and documentation and adhere to standards.
• Collaboration and inclusivity: A team-oriented approach that values diverse perspectives and fosters a positive work environment.
• Growth mindset: Willingness to learn, adapt, and continuously improve while staying updated on the latest trends, tools, and technologies in the LMS field.