Linux Support Engineer
New Era Informatique Pvt. Ltd. · Not specified · onsite · Posted 28d ago
Undisclosed1–5 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Qualifications
Provide 24/7 L1 production monitoring and operational support in rotational shifts.
Responsibilities
- Monitor servers, applications, databases, cloud infrastructure, and Kubernetes workloads.
- Monitor and support physical and virtual Linux servers/VMs.
- Perform Linux administration and troubleshooting, including CPU, memory, disk utilization, processes, services, permissions, and system/application logs.
- Monitor and troubleshoot cron jobs and scheduled tasks, including checking execution status, failures, and related logs.
- Start, stop, and restart Linux services as per approved procedures.
- Monitor filesystem usage and perform appropriate actions for disk-space-related alerts.
- Respond to monitoring alerts, investigate issues, and take appropriate actions within defined SLAs.
- Create, update, and manage incidents and service requests using JIRA.
- Monitor and troubleshoot workloads running on GCP and GKE/Kubernetes.
- Troubleshoot pods, deployments, services, container restarts, and application availability issues.
Qualifications
- Intermediate Linux/Unix administration and troubleshooting skills.
- Hands-on understanding of physical and virtual Linux VMs.
- Knowledge of Linux processes, services, permissions, filesystem management, disk utilization, and logs.
- Knowledge of cron jobs, crontab, and scheduled task troubleshooting.
- Intermediate MySQL and SQL knowledge.
- Understanding of networking concepts such as IP, DNS, ports, TCP/IP, HTTP/HTTPS.
- Intermediate Git/GitHub knowledge.
- Understanding of monitoring, incident management, troubleshooting, and escalation processes.
- Good communication, analytical, and problem-solving skills.
- Ability to work in a 24/7 rotational shift environment.
Sourced from naukri
Skills
KubernetesGithubIncident ManagementTroubleshootingLinux Supportunix administrationDNSgoogle cloud platformoperational supportComputer NetworksUnixCloud InfrastructureGoogle Kubernetes EngineJira AtlassianMySQLcloudSQLAdministrationGITLinux
About New Era Informatique
New Era Informatique Pvt. Ltd.
25
employees
Mumbai
US
₹5.4L PA avg
Avg at New Era Informatique
About
Founded in 2001, New Era carved a niche by addressing customer’s needs and reacting quickly to provide effective world-class solutions. Put Simply, Solutions that are just right with the latest Technology and a lot of common sense, Solutions that take care of your business needs. Innovation is the key to bring delight to a customer in all aspects of interactions. We have built robust systems to manage back-end service delivery using Smart-Serve Software tool to automate help desk and measure performance of service delivery with strict SLA. We are Lean and Mean workforce of 100+ employees. Being in business from the last 16 years, we have built repute for quality and integrity. New Era Informatique Pvt. Ltd.is an end to end technology solutions provider, an IT Services company that combines expertise, creativity, and versatility for your success. Our solutions help businesses with end-to-end IT services and solutions. We help Organisations improve IT operations on-premise through managed IT services and nationwide 24/7 Remote and onsite IT support.
Industries
ComputerInternetSoftware
Employee ratings
10 reviews
4.0/ 5
Culture
3.8
Career growth
3.4
Work-life
3.9
Employees rate it well for
Work-Life Balance44Work Satisfaction44
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