Life Insurance - BA

Key Responsibilities:

• Gather and analyze business requirements related to life insurance products and processes.
• Collaborate with stakeholders including underwriting, policy servicing, claims, and IT teams.
• Prepare BRD (Business Requirement Documents), FRD (Functional Requirement Documents), and user stories.
• Participate in solution design and provide domain expertise to technical teams.
• Support UAT (User Acceptance Testing) by preparing test cases and assisting users during testing.
• Conduct gap analysis and impact analysis for new requirements and change requests.
• Assist in process improvement initiatives and suggest enhancements to existing systems.
• Provide post-implementation support and issue resolution.
• Prepare regular reports and updates for project stakeholders.

Required Skills:

• 2 - 5 years of experience as a Business Analyst in the Life Insurance domain.
• Strong understanding of life insurance products (term, endowment, ULIP, annuity, etc.).
• Proficient in requirement gathering, documentation, and process mapping.
• Familiarity with insurance systems (policy administration, CRM, claims systems, etc.).
• Knowledge of SDLC and Agile methodologies.
• Excellent communication, analytical, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Bachelors degree in Business Administration, Insurance, Finance, or a related field.
• Professional certifications like IIBA CBAP/CCBA or domain certifications in insurance are a plus.
• Experience with tools such as JIRA, Confluence, Visio, or similar.