Liasion agent

Description

We are seeking a dedicated Liaison Agent to join our team in India. This entry-level role will involve facilitating communication between our clients and internal teams, ensuring high levels of client satisfaction and support. PLS, WHATSAPP FOR DETAILS ON :- [phone removed].....

Responsibilities

• Act as a liaison between clients and the company to facilitate communication and ensure client satisfaction.
• Assist in the resolution of client issues and concerns promptly and effectively.
• Coordinate with various departments to ensure smooth operations and client service delivery.
• Prepare and maintain accurate reports of client interactions and feedback.
• Support the sales and marketing teams in promoting services to potential clients.

Skills and Qualifications

• Strong verbal and written communication skills in English and local languages.
• Excellent interpersonal skills to build and maintain relationships with clients.
• Basic understanding of customer service principles and practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks effectively.