Liaison Officer - Techno-Commercial (Indian Railways Division)

Liaison Officer Techno-Commercial (Indian Railways Division)

Location: Chandigarh/ Pan-India | Type: Full-Time | Mode: On-Site / Field Based

Railways Experience mandatory

About the Role

Tayal & Co., a leading manufacturer of high-precision railway components such as Axle-Mounted Disc Brakes, Air Springs, Couplers, and Elastomeric Pads, has been serving Indian Railways for over 25 years.

We are seeking a Liaison Officer (Techno-Commercial) with a strong background in Indian Railways technical and administrative systems. The ideal candidate will have established professional relationships within RDSO, ICF, RCF, MCF, CLW, DLW, and Zonal Railways, and will be responsible for coordinating product approvals, managing documentation, and ensuring timely communication between Tayal & Co. and railway authorities.

This is a field-intensive role requiring frequent travel, strategic relationship management, and the ability to interpret technical and procedural requirements.

Key Responsibilities

• Act as the primary liaison between Tayal & Co. and Indian Railways across technical, commercial, and administrative levels.
• Travel frequently to RDSO (Lucknow), production units, and zonal headquarters to follow up on approvals, prototype testing, inspection schedules, and other business matters.
• Facilitate the movement and tracking of files, QAPs, prototype approvals, and vendor registration processes.
• Maintain professional relationships with key officers and departments, ensuring smooth communication and procedural coordination.
• Collect on-ground feedback from officials and provide weekly reports to senior management on:
• Status of pending approvals and inspections
• Ongoing and upcoming business opportunities
• Competitive or procedural developments within Indian Railways procurement chains
• Coordinate product demonstrations, sample submissions, and site visits for RDSO or production unit officials.
• Monitor trial performance, inspection timelines, and approval progress across product categories such as FSDS, Air Springs, and EP Brake Systems.
• Ensure complete and accurate submission of technical documentation, compliance reports, and commercial correspondence.
• Support internal departments (technical, marketing, and quality) with live field information, feedback, and action points.
• Build and maintain a network of contacts across railway offices to anticipate and address procedural bottlenecks.

Required Skills and Competencies

• Deep understanding of RDSO specifications, vendor approval workflows, and Indian Railways’ procurement hierarchy.
• Ability to read and interpret technical documents, QAPs, and product approval clauses.
• Excellent interpersonal, communication, and persuasion skills.
• Proven record of handling coordination with railway officials, inspectors, and consultants.
• Strong administrative discipline, documentation accuracy, and reporting capability.
• Willingness to travel extensively across India to railway offices, inspection sites, and Tayal & Co. production locations.

Qualifications and Experience

• Graduate in Engineering, Business Administration, or Commerce.
• 5 to 15 years of experience in railway liaisoning, vendor development, or government relations within the railway sectors.
• Candidates with existing connections in RDSO, production units, or zonal railways will be given preference.