Lending Services || Middle Office (Loan Servicing) Professional

About the Role

We are looking for a Senior Analyst to support collateral operations, exception management, loan servicing, and pricing activities across multiple banking systems. The role involves resolving operational exceptions, ensuring data accuracy, collaborating with key stakeholders, and driving process improvements to enhance efficiency and client service. Ideal candidates should possess strong analytical skills, attention to detail, and a proactive approach to problem-solving in a fast-paced banking environment.

Responsibilities

The Senior Analyst is responsible for:

a. Monitor and resolve collateral-related alerts

b. Research and reconcile loans, customer, pricing, account maintenance, and collateral information c. across multiple banking systems.

c. Managing exception alerts for negotiable collaterals

d. Performance based pricing calculations and manual rate resets

Verifying accuracies for letter of credit requests, cost center changes

Wire-in-process general ledger activities and third-party invoice payments.

Partners with Relationship Managers, Portfolio Managers, Credit Officers, Operations teams, and other stakeholders to resolve issues and support client needs.

Escalate complex exceptions and support timely issue resolution through coordination with internal and external stakeholders.

Recommend process improvements to enhance efficiency, data quality, and operational controls.

Core Competencies Must-Have

Ability to ensure that tasks are completed in a timely manner

Eye for details and ability to identify and solve issues effectively on time

Excellent Communication and interpersonal skills

Ability to ensure that tasks within areas of responsibility are completed in a timely manner

Ability to practice attentive and active listening skills

Ability to identify pro-active ways to contribute to firms goals mission

Challenging current thinking by implementing new ways of working

Bachelor's/Masters degree with a major in finance, economics, accounting or from a reputed institute with 2 -3 years experience in similar profile.

Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.

Please Note: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we may verify your employment, education, and other details. Please ensure all information is factual and submitted on time. For any assistance, your recruiter is available to support you.