Lender Partnership Manager

About TOI.Money

TOI.Money is Times Internet's consumer fintech platform being built to serve millions of Indians across their credit, lending, protection, and financial wellness journeys. We are starting with a lending marketplace model through regulated Lending Service Provider (LSP) partnerships, offering personal loans and other credit products. Over time, TOI.Money will evolve into a comprehensive fintech ecosystem spanning credit cards, lending, credit-building products, insurance etc. With the reach, trust, and distribution strength of the Times Internet ecosystem, TOI.Money is uniquely positioned to build one of India's largest consumer financial services platforms.

Role- Lender Partnership Manager

Key Responsibilities

• Own and scale the lending business across assigned lending partners, driving loan volumes, revenue, conversion, customer outcomes and overall business performance.
• Identify, evaluate and onboard new lending partners across Banks, NBFCs and FinTechs; manage the partnership lifecycle from initial evaluation and commercials through integration, launch and scale-up.
• Own the end-to-end lending funnel across lead generation, eligibility, application, approval, disbursement and repeat/renewal journeys; identify bottlenecks and drive improvements in conversion and customer experience.
• Drive lender strategy and portfolio growth by identifying new customer segments, lending products, pricing opportunities, eligibility frameworks and commercial constructs that improve business outcomes.
• Work closely with Product, Technology, Credit and Risk teams to build and optimize digital lending journeys, including API integrations, BRE/credit-rule implementation, bureau-led eligibility, data flows, underwriting journeys and partner-specific product requirements.
• Monitor and improve funnel economics and partner performance, including approval rates, application-to-disbursement conversion, disbursal volumes, revenue, take rates, customer acquisition metrics and other key business KPIs.
• Analyse daily and weekly business MIS to identify performance gaps, understand root causes and drive corrective actions across partners, products, customer segments and funnel stages.
• Drive growth of existing lending partnerships through funnel optimization, product enhancements, new customer cohorts, improved eligibility strategies, pricing interventions and deeper business engagement.
• Collaborate cross-functionally with Product, Technology, Credit, Risk, Operations, Analytics, Marketing and Compliance teams to resolve business challenges and deliver scalable lending solutions.
• Build and manage senior stakeholder relationships across partner Business, Product, Technology, Credit and Operations teams; lead regular business reviews, resolve escalations and drive joint growth initiatives.
• Ensure adherence to applicable digital lending and LSP frameworks, partner processes and internal compliance requirements while maintaining a strong focus on customer outcomes and responsible lending practices.

Ideal Candidate Profile

• 4–8 years of experience in consumer lending, digital lending, fintech, lending marketplaces, fintech aggregators, NBFCs, banks or related businesses.
• Strong understanding of the digital lending lifecycle, including customer acquisition, eligibility, underwriting, approval, disbursement and funnel optimization.
• Experience working with Banks, NBFCs and lending partners, with exposure to partner onboarding, integrations and commercial discussions.
• Strong understanding of BRE/credit rules, bureau-led eligibility, API-based lending journeys and digital onboarding.
• Demonstrated ability to use business metrics and funnel analytics to identify opportunities and improve volumes, conversion and revenue.
• Strong cross-functional experience working with Product, Technology, Credit, Risk, Operations, Analytics and Marketing teams.
• Entrepreneurial, data-driven and execution-oriented mindset, with the ability to own business outcomes rather than just manage relationships.