Legal Manager (Bengaluru)

AboutExotel

Exotelisaleadingfull-stackcustomerengagementplatformandbusiness-focusedvirtualtelecomprovider.Foundedin2011,Exotelenablesmorethan25billioncustomerconversationsannuallyforover7,000businessesacrossvoice,chat,botsandcontactcentres,servingcustomersinover60countriesacrossAPAC,MiddleEastandAfrica.

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RoleOverview

TheManager-LegalwillbeaseniormemberoftheExotelLegalteam,withprimaryresponsibilityforcommercialcontracting,maintainingproducttermsandconditions,contractstandardization,businessadvisoryanddisputeresolution.

Thisrolerequiresacommerciallymindedlawyerwhocanindependentlymanagecomplexdomesticandinternationaltransactions,providepracticaladvicetobusinessteamsanddevelopscalablecontractingprocessesinafast-moving,high-growthenvironment.

KeyResponsibilities

CommercialContracts

• Independentlydraft,review,negotiateandconcludedomesticandinternationalcommercialcontracts,includingmasterservicesagreements,SaaSandsubscriptionagreements,serviceagreements,statementsofwork,orderforms,resellerandpartnershipagreements,andprocurementcontracts.
• AssessthelegalandcommercialrisksofproposedtransactionsandtailorcontractualpositionsinlinewithExotel'sapprovedstandardsandriskappetite.
• Create,standardizeandperiodicallyreviseagreementtemplates,clauselibraries,negotiationplaybooksandcontractingguidance.
• Draftandmaintainproductandplatformdocumentation,includingonlineandclickwraptermsandconditions.
• Improvecontractingworkflowsanddeveloppracticalself-servicemechanismsforstandardandrepeattransactions.

BusinessandInternationalAdvisory

• Provideclear,practicalanddecision-readyadvicetobusinessstakeholders,balancingcommercialobjectiveswithappropriatelegalprotection.
• Managecross-bordercontractingandrelatedbusinessadvisory,coordinatingwithlocalcounselandexternaladviserswherejurisdiction-specificadviceisrequired.

DisputesandLitigation

• Supportthereviewandresponsetolegalnotices,contractualdisputes,claims,arbitration,litigationandrelatedproceedings.
• Work with internal stakeholders and external counsel to collect relevant information, assess exposure, develop strategy, manage proceedings and maintain appropriate records.

MandatorySkills

• LL.B.fromarecognizeduniversity.
• 7-9yearsofrelevantpost-qualificationexperience,withsubstantialcommercialcontractingexperience.
• Priorin-houseexperienceinastartuporotherhigh-growthenvironment.
• Demonstrableexperienceindependentlydrafting,negotiatingandconcludingcomplexcommercialandtechnologycontracts.
• Experiencecreatingandrevisingcontracttemplates,clauselibraries,playbooksandonlinetermsandconditions.
• Stronglegalandcommercialjudgment,withtheabilitytoidentifymaterialrisksandprovidepracticalsolutions.
• Abilitytoworkindependently,managecompetingprioritiesandtakeownershipofoutcomes.
• Excellentdrafting,negotiationandcommunicationskills.

PreferredSkills

• LL.M.oranotherrelevantpostgraduatelegalqualification.
• ExperienceinaB2Btechnology,SaaS,telecommunications,CPaaS,CCaaSorservicesbusiness.
• Exposuretointernationalcontracts,particularlyintheMiddleEast,AfricaorSoutheastAsia.
• Buy-sideorprocurementcontractingexperience.
• Experiencehandlinglitigation,contractualdisputesorexternal-counselcoordination.