Legal Liaisoning Manager ( Cyber Crime and Bank Lien)

Role Overview:

We are looking for a Lawyer / Legal Liaisoning professional who will be exclusively responsible for handling and coordinating cyber-fraud-related matters involving bank accounts, bank liens, debit freezes, and law-enforcement authorities.

The person will act as the primary liaison between the Company, banks, cyber-crime departments, police authorities, and other relevant stakeholders to ensure timely resolution and release of funds/accounts where appropriate.

Key Responsibilities:

• Handle cyber-fraud and bank lien-related matters on behalf of the Company.
• Coordinate with banks regarding lien marking, debit freezes, account restrictions, disputed transactions and release/removal of liens.
• Liaise with Cyber Crime Cells, Police Stations, Investigating Officers (IOs), Nodal Officers and other law-enforcement authorities.
• Follow up on complaints, FIRs, NCRPs/cyber-crime complaints, notices and investigation-related communications.
• Prepare and submit necessary representations, applications, clarification letters, declarations and supporting documents to banks and authorities.
• Coordinate with internal teams to collect transaction records, KYC documents, invoices, agreements and other documents required for responding to cyber-fraud complaints.
• Maintain a case-wise tracker of all lien/freeze matters, including complaint number, bank details, amount under lien, authority/IO details, status and next action.
• Regularly follow up with concerned authorities and banks until closure/resolution of the matter.
• Coordinate with external counsel, wherever court intervention or formal legal proceedings are required.
• Assist in preparing responses to police/cyber-cell notices and bank communications.
• Maintain proper documentation and records of all communications, submissions and follow-ups.
• Escalate critical/high-value matters to the Legal Head/Management with a clear status and recommended next steps.
• Ensure timely closure of pending cyber-fraud and lien-related cases.

Key Skills & Competencies:

• Good understanding of cyber fraud, banking disputes and financial fraud matters.
• Knowledge of banking processes relating to lien, debit freeze and account restrictions.
• Strong liaisoning and follow-up skills with police/cyber-crime authorities and banks.
• Good drafting and documentation skills.
• Ability to independently manage multiple cases and follow-ups.
• Strong communication and negotiation skills.
• Ability to maintain detailed case trackers and ensure timely closure.
• Good understanding of basic legal procedures and documentation.

Qualification:

• LL.B. / LL.M. preferred.
• Candidates with prior experience of working in or with a UPI transactions facilitating companies/Payment gateway companies/Payment apps or related fintech companies are preferred.
• Proven experience in managing matters related to cyber-fraud, banking, legal liaisoning, police/cyber-cell matters or financial disputes.
• Prior experience dealing with banks, Cyber Crime Cells, Police Authorities and Investigating Officers will be preferred.

Important Note

This position is specifically focused on cyber-fraud, bank lien/debit freeze and related liaisoning activities.