Legal Director

Role: Director - Legal (BPS)

Designation: Director - Legal

Experience: 12 to 15 Years

Location: Greater Noida

Role Summary

We are seeking a Director-level legal professional to serve as the principal legal lead and trusted advisor to the Business Process Services (BPS) unit. The incumbent will have end-to-end ownership of all contractual, vendor, lease, procurement, employment, compliance, and dispute-related matters for the business.

The role combines hands-on negotiation of complex, multi-service outsourcing agreements across global geographies with leadership of the legal team. The successful candidate will be required to balance commercial objectives, speed to market, and sound risk management practices.

A minimum of 10 to 12 years of experience at a leading law firm or in-house legal department of a multinational organization is required.

Key Responsibilities

1. Client Contracts & Deal Support

• Lead legal strategy for pursuit, negotiation, and closure of complex client transactions.
• Review and negotiate MSAs, SOWs, SLAs, transition/transformation agreements, data processing agreements, and RFP responses.
• Independently negotiate with international clients and establish risk positions and escalation thresholds.

2. Vendor & Procurement

• Own the legal framework for supplier, subcontractor, staffing, technology, and facilities contracts.
• Ensure client obligations are appropriately flowed down to vendors.
• Develop procurement policies, templates, and approval matrices in collaboration with Procurement and Finance teams.

3. Leases & Real Estate

• Manage lease and leave & license arrangements for delivery centers and offices across India and overseas.
• Handle due diligence, negotiations, renewals, statutory compliance, fit-outs, and exits.

4. Employment & Labour Law

• Advise HR and business leaders on employment-related matters, including hiring, disciplinary actions, separations, restructuring, contract labour compliance, and POSH.
• Draft employment agreements, restrictive covenant agreements, and HR policies.
• Lead internal investigations and oversee global employment matters in coordination with regional legal counsels.

5. Disputes & Litigation

• Manage commercial, client, vendor, and employment disputes.
• Oversee arbitrations, labour proceedings, regulatory notices, and settlements.
• Manage external counsel, litigation budgets, and legal hold requirements.

6. Risk, Compliance & Data Protection

• Advise on data privacy, information security, cross-border data transfers, and regulatory compliance.
• Assess legal risks associated with emerging technologies, automation, and AI-enabled service delivery.

7. Advisory & Thought Leadership

• Provide legal and commercial guidance to senior leadership.
• Develop legal playbooks, policies, templates, and governance frameworks.
• Conduct legal awareness and risk management training for business, sales, and HR teams.

8. Team Leadership & Governance

• Build, mentor, and lead a team of legal professionals and contract managers.
• Establish quality standards, turnaround timelines, and governance mechanisms.
• Report legal metrics and risk assessments to the General Counsel and BPS leadership.

9. Special Projects & Other Assignments

• Undertake additional responsibilities, strategic initiatives, and special projects as assigned from time to time, consistent with the scope and seniority of the role.

Preferred Skills & Competencies

• Commercial Contracting
• Outsourcing & Managed Services Agreements
• Employment & Labour Law
• Vendor & Procurement Contracts
• Leasing & Real Estate Documentation
• Litigation & Dispute Resolution
• Data Privacy & Information Security
• Corporate Governance & Compliance
• Risk Management
• Stakeholder Management
• Team Leadership
• Negotiation & Influencing Skills

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