Legal Data Technical Specialist

Key Responsibilities

Platform Administration Operations

• Provide technical support for eDiscovery applications and coordinate issue resolution with external vendors and internal teams.

• Maintain comprehensive technical documentation, standard operating procedures (SOPs), knowledge base articles, user guides, and troubleshooting resources.

• Ensure platform configurations and workflows comply with SOPs, governance requirements, and security controls.

• Support internal users with questions regarding the use of eDiscovery platforms such as Relativity, RelativityOne, Reveal, Everlaw, Nuix, Disco, Microsoft Purview, and other approved legal technology platforms.

• Configure and maintain workspaces, security groups, user permissions, coding layouts, workflows, batching strategies, searches, and review environments as needed.

Advanced Analytics AI Enablement

• Support the implementation and operationalization of generative AI technologies, large language models (LLMs), intelligent document review, summarization, and legal analytics solutions.

• Develop validation methodologies, quality assurance processes, and defensibility standards for AI-assisted review workflows.

• Conduct pilot programs and proof-of-concept initiatives to evaluate and benchmark emerging eDiscovery technologies and analytics capabilities.

• Measure and analyze adoption, performance, accuracy, recall, precision, and performance metrics to support AI governance and technology investment decisions.

• Partner with legal and technology stakeholders to identify practical use cases for AI across the eDiscovery lifecycle.

• Support the execution of advanced analytics workflows including TAR, Continuous Active Learning (CAL), predictive coding, clustering, conceptual analytics, communication analysis, near-duplicate identification, email threading, and Early Case Assessment.

Workflow Automation Technical Innovation

• Develop scalable automation solutions that reduce manual effort and improve efficiency.

• Leverage APIs, scripting languages, workflow orchestration tools, low-code platforms, and system integrations to streamline legal operations processes.

• Support integrations between eDiscovery platforms, Microsoft 365, Google Vault, Purview, legal hold technologies, and enterprise data sources.

• Participate in technology modernization initiatives including platform migrations, process redesign initiatives, and AI-enabled transformation programs.

• Contribute technical requirements for solution designs and testing strategies for new legal technology implementations.

• Promote best practices related to automation, monitoring, workflow standardization, and continuous improvement.

Data Processing, Integration Technical Architecture

• Support ingestion and processing of structured, unstructured, cloud, mobile, collaboration, and forensic data sources.

• Assist in the design and optimization of data pipelines for legal data collection, processing, review, and production activities.

• Troubleshoot complex data issues related to metadata, processing exceptions, file format inconsistencies, and system interoperability.

• Support API integrations and secure data exchange processes between legal technology platforms and enterprise systems.

• Work with data models, large-scale datasets, and analytics workflows to ensure accurate and consistent processing and reporting outcomes.

Technical Consulting Stakeholder Engagement

• Serve as a trusted advisor to legal teams regarding analytics approaches and eDiscovery technology solutions.

• Communicate technical concepts effectively to attorneys, investigators, compliance teams, and business stakeholders.

• Gather stakeholder requirements and translate business needs into technical solutions and platform configurations.

• Deliver technical training, demonstrations, workshops, and user enablement programs.

• Support vendor evaluations, performance assessments, testing, and implementation support.

Operational Excellence Quality Management

• Identify recurring issues and recommend proactive solutions to improve service quality, user experience, and platform performance.

• Support the collection and reporting of operational metrics, adoption statistics, ROI measurements, and workflow efficiency indicators.

• Participate in continuous improvement initiatives focused on scalability, standardization, service excellence, and cost reduction.

• Remain current on legal technology trends, AI developments, industry best practices, and evolving regulatory requirements.