Legal Counsel - Mumbai

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business

Legal

Unit

NBFC - Legal & SAM

Location

Mumbai

Poornata Position Number of the job

Reports to: Poornata Position Number

Poornata Position Title of the job

Lead Legal

Reports to: Poornata Position Title

National Head-Non Litigation (Corporate and Retail)

Function

Legal

Reports to: Function

Department

Legal

Reports to: Department

Date of writing/ Updation of JD

• Job Purpose: Write the purpose for which the job exists (in 2-3 lines)
  
  

To provide legal support to the Gold Loan business by advising on product structuring, branch operations, customer documentation, regulatory requirements, vendor contracts, and legal risk management. The role will ensure that business objectives are achieved within the applicable legal and regulatory framework while safeguarding the interests of the Company.

• Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
  
  

Business Workforce Number

Unit Workforce Number

Function Workforce Number

Department Workforce Number

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

• Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section
  
  

Gold Loan Business operates in a highly regulated and customer-facing environment, requiring a balance between business growth, regulatory compliance, risk management, and customer protection. The role supports a geographically dispersed branch network and works closely with Business, Operations, Credit, Collections, Compliance, Risk, and external stakeholders to ensure legally compliant and efficient business execution.

Key Challenges

• Balancing Business Growth with Risk Mitigation
• Managing a Dynamic Regulatory Environment
• Legal Support for Large Branch Network
• Documentation and Process Standardization
• Stakeholder Management
• Reputational and Customer Protection Risks
• Speed of Execution
  
  

This role requires strong legal and regulatory expertise, commercial judgment, stakeholder management skills, and the ability to provide practical solutions in a fast-paced and evolving business environment.

• Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
  
  

Key Result Areas

Supporting Actions

Business Advisory & Transaction Support

• Provide day-to-day legal support to the Gold Loan business on operational, product, and strategic matters.
• Review and advise on gold loan products, processes, and customer journeys.
• Support business teams on branch operations, loan origination, disbursement, renewals, auction processes, and recovery matters.
• Identify legal risks and provide practical, business-oriented solutions.
  
  

Documentation & Contract Management

• Draft, review, standardize, and negotiate:
• Gold Loan Agreements
• Pledge Forms
• Security Documents
• Auction Terms & Conditions
• Vendor and Service Agreements
• Branch Lease Agreements
• Empanelment Contracts
• Customer Communication Templates
• Ensure documentation remains legally enforceable and aligned with regulatory requirements.
  
  

Regulatory & Compliance Advisory

• Advise business teams on:
• RBI regulations applicable to NBFCs
• Fair Practices Code
• KYC/AML requirements
• Customer grievance management
• Outsourcing guidelines
• Data privacy and information security requirements
• Monitor regulatory developments impacting the Gold Loan business and drive necessary changes.
  
  

Legal Risk Management

• Assess legal implications of new products, processes, and initiatives.
• Review policies, SOPs, and operational manuals from a legal perspective.
• Support risk assessments and internal control reviews.
• Develop preventive legal risk mitigation measures.
• Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
  
  

NA

• Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
  
  

Relationship Type Frequency Nature

Internal

Team

Stakeholders (All businesses & depts)

Daily

Daily

Lead, guide , manage

Advise, support

External

Lawyers

Law firms

Statutory authorities

Regulatory bodies

Enforcement agencies

Clients

Vendors

Daily

Daily

Need basis

Need basis

Need basis

Need basis

Weekly

Followup, Coordinate, Instruct

Followup, Coordinate, Instruct

Liaison, Represent & Respond to queries

Liaison, Represent & Respond to queries

Liaison, Represent & Respond to queries

Negotiate, Advise

Manage, Review

• Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
  
  

SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.

Job Holder

Reports to – Manager

Name

National Head-Non Litigation(Corporate and Retail )

Date of Entry / Approval