Legal Counsel ( LC To GC )

Role & responsibilities

SECTION III: PURPOSE OF THE ROLE

To act as the strategic business partner and office manager to the General Counsel by driving governance, executive office management, board and committee coordination, legal operations, stakeholder management, regulatory coordination, financial governance, and strategic initiatives. The role serves as the central point of coordination across Legal, Risk, Compliance, Finance, Company Secretary, Business, HR and external stakeholders, ensuring seamless execution of board-level priorities while maintaining the highest standards of confidentiality, governance and operational excellence.

SECTION IV: KEY RESPONSIBILITIES & KPIS OF THE ROLE

Responsibilities

KPIs

Strategy and Planning

•    Partner with the General Counsel in driving strategic priorities, governance initiatives and departmental objectives.

•    Develop and monitor annual operating plans, departmental initiatives and strategic action trackers.

•    Coordinate Board, Board Committee and Executive Committee deliverables.

•    Prepare executive dashboards, MIS, presentations, briefing notes and governance updates for senior leadership.

•    Manage strategic projects and ensure timely execution of key initiatives across Legal Risk Management.

•    Prioritize the General Counsels strategic calendar based on organizational priorities.

•    Support transformation initiatives including digitization and process automation within Legal.

Policies, Processes & Procedures

•    Establish standardized operating procedures for the Office of the General Counsel.

•    Ensure compliance with internal policies, RBI guidelines and regulatory governance requirements.

•    Maintain document management, approval workflows and legal record management.

•    Drive paperless office initiatives through digital approvals and electronic document repositories.

•    Maintain confidentiality of all legal documentation, board papers and regulatory correspondence.

•    Strengthen internal controls for governance documentation and approval mechanisms.

•    Support implementation of best practices in legal operations and executive office management.

Business Development

•    Coordinate with Business, Risk, Compliance and Product teams on strategic legal initiatives.

•    Facilitate execution of key cross-functional projects involving Legal Risk Management.

•    Support implementation of new legal technologies and operational efficiencies.

•    Coordinate onboarding and engagement of external law firms and legal consultants.

•    Assist the General Counsel in developing departmental capability and process improvements.

•    Identify opportunities for automation and operational excellence within Legal.

Performance Monitoring & Reporting

•    Prepare monthly governance dashboards and departmental MIS.

•    Track Board, Committee and Regulatory action items until closure.

•    Monitor departmental KPIs and strategic initiatives.

•    Prepare executive reports, presentations and analytical summaries for senior management.

•    Track legal budget utilization, external counsel expenditure and departmental costs.

•    Monitor turnaround timelines for governance deliverables.

Relationship Management

•    Serve as the central liaison between the General Counsel and Executive Management.

•    Coordinate with Company Secretary, Risk, Compliance, Finance, HR, Operations and Business Heads.

•    Maintain effective relationships with Board Members and Senior Leadership.

•    Coordinate with external law firms, regulators, consultants and professional bodies.

•    Ensure timely communication across stakeholders while maintaining confidentiality.

Customer Relationship Management

Internal Customers

• General Counsel
• Executive Management
• Business Units
• Risk Management
• Compliance
• Finance
• Human Resources
• Company Secretary
• Operations

External Customers

• RBI
• External Legal Counsel
• Law Firms
• Regulatory Authorities
• Auditors
• Legal Consultants
• Industry Bodies

Risk and Internal Control

•    Ensure complete confidentiality of privileged legal information.

•    Maintain secure handling of Board papers, litigation records and regulatory correspondence.

•    Ensure adherence to internal governance and approval frameworks.

•    Maintain audit-ready documentation for governance activities.

•    Support regulatory inspections and internal audits.

•    Monitor compliance with legal operational controls.

People Management

•    Provide functional guidance to executive office support resources whenever required.

•    Coordinate activities across multiple departments to deliver strategic outcomes.

•    Foster collaboration across internal and external stakeholders.

•    Promote operational excellence, governance discipline and continuous improvement.

SECTION V: OPERATING NETWORK

Internal

• General Counsel
• Managing Director & CEO Office
• Company Secretary
• Wholesale Banking
• Retail Banking
• Credit Risk
• Operational Risk
• Enterprise Risk
• Compliance
• HR
• Finance
• Procurement
• Operations
• Technology
• Internal Audit

External

• RBI
• External Counsel
• Law Firms
• Legal Consultants
• Vendors
• E-Billing Service Providers
• Professional Bodies
• Auditors

SECTION VI: ROLE PROFILE REQUIREMENTS

Education

•    LL.B. from a recognized university (Mandatory)

•    Company Secretary / LL.M. / MBA (Preferred)

Experience

• 5–8 years’ experience in Legal Operations, Executive Office, Business Management or Chief of Staff role.
• Prior experience within Banking, NBFC, Financial Services or a reputed Law Firm preferred.
• Experience supporting CXO, General Counsel or Board-level executives.
• Experience in governance, legal operations and executive stakeholder management.

Competencies

CORE COMPETENCIES

LEADERSHIP/ BEHAVIORAL COMPETENCIES

•      Legal Operations Management

•      Board Governance

•      Executive Office Management

•      Strategic Planning

•      Project Management

•      Legal Documentation

•      Governance Frameworks

•      Budget Monitoring

•      Vendor Management

•      Legal Spend Management

•      Regulatory Coordination

•      Stakeholder Management

•      Executive Communication

•      MIS & Dashboard Preparation

•      Analytical Skills

•      Confidential Information Management

•      Process Improvement

•      Digital Documentation

•      Financial Acumen

•      Strategic Thinking

•      High Integrity

•      Executive Presence

•      Sound Judgment

•      Decision Making

•      Business Acumen

•      Ownership & Accountability

•      Collaboration

•      Stakeholder Influence

•      Planning & Organizing

•      Problem Solving

•      Adaptability

•      Attention to Detail

•      Confidentiality

•      Customer Centricity

•      Result Orientation