Leaves and Accomodations specialist

ROLE AND RESPONSIBILITIES

• Assist with leaves of absence and the disability/accommodations process in compliance with state and federal laws and firm policies, including the interactive process, document reviews, and case tracking.
• Partner with key leaves of absence stakeholders to deliver a streamlined leaves experience (e.g., employees, managers, leaves administrator, HC Business Partners, Employee Relations, legal counsel, etc.).
• Serve as a point of contact for employee benefits inquiries, ensuring timely, accurate, and high-quality support across all benefit programs, including workers compensation and business travel accident insurance.
• Help manage day-to-day benefits operations, including employee life cycle events (onboarding, transfers, qualifying life events, terminations), benefits invoicing and billing, and maintenance of benefits-related content in HRIS (Workday) and other benefits vendor systems.
• Support the administration of benefits programs across the Americas, including assisting with the U.S. Open Enrollment cycle.
• Assist in the creation and execution of effective communications and materials to drive awareness and engagement in benefits and wellness programs.
• Enhance the benefits governance framework and drive operational efficiencies.
• Assist with benefits integration and due diligence activities related to mergers, acquisitions, or divestitures within the Americas region. to drive operational efficiencies.
• Maintain a strong technical understanding of benefits programs and trends across the U.S., Bermuda, and Canada, including competitive plan design and regulatory requirements.

QUALIFICATIONS

• Bachelors degree in business, finance, Human Capital or related field, or equivalent practical experience
• Experience working in a dynamic, matrixed, fast-paced, and pressurized environment
• Motivated self-starter with the ability to work with a high degree of autonomy

PREFERRED QUALIFICATIONS

• 5+ years of leaves administration and progressive benefits/wellness experience for plans in the U.S.
• Meaningful knowledge of Americas benefits plan design including healthcare, work-life (i.e., family building and support) and retirement plans along with plan administration, associated payroll processes, regulatory requirements and benefits program taxability
• Exceptional project management skills with the ability to deliver on tight deadlines with follow through and attention to detail
• Excellent written and verbal communication skills with the ability to interface with all levels of the organization
• Strong sense of accountability and sound personal judgment, including an understanding of competitor offerings and the general marketplace with the ability to use data to influence key stakeholders
• Successful record of handling employee benefits inquiries, building efficient operational processes, and demonstrating influence with key internal stakeholders
• Proven ability in vendor/broker/consultant relationship management and establishing effective partnerships with external service providers to ensure quality service, including but not limited to working with HRIS systems such as Workday