Leave and Benefits Analyst

The Opportunity:

Avantor is looking for a Leave and Benefits Analyst for the HR Shared Services team. He/She is responsible for administering employee benefits and leave of absence programs within the HR Shared Services Center (SSC). This role ensures compliance with company policies and regulatory requirements while providing a high level of service to employees. The analyst will leverage ServiceNow for case management and Workday for benefits and leave administration, ensuring efficient processing and data accuracy. Additionally, coordinate directly with local vendors in the regions that utilize local systems. Act as a Tier 2 response directly interacting with employees to resolve their complex queries on benefit and leave management.

What we’re looking for  Education: Bachelor’s degree. Experience: 3+ years of experience in HR shared services, benefits, and leave administration. Preferred Qualification: Strong knowledge of Workday Benefits & Leave modules preferred.

Experience using ServiceNow for HR case management preferred.

Understanding of employment laws and compliance requirements related to benefits and leaves.

Excellent communication skills with a strong customer service mindset.

High attention to detail and ability to manage multiple priorities.

Strong analytical skills with experience in reporting and process optimization.

Strong communication skills to explain complex data to non-technical stakeholders.

Experience in a multinational shared services environment.

Knowledge of global benefits and leave policies (EU, APAC, Americas).

HR certification (e.g., PHR, SHRM-CP) is a plus.

How you will thrive and create an impact: Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

Process employee enrolments, changes, and terminations.

Serve as the first point of contact for benefits-related inquiries ensuring timely resolution.

Coordinate with benefits vendors and internal stakeholders to ensure smooth operations.

Assist in open enrolment activities, including system updates, communications, and employee support.

Leave of Absence Management: Process and track employee leave requests (FMLA, maternity, disability, personal, etc.)

Ensure compliance with company policies, labor laws, and country-specific leave regulations.

Provide guidance to employees and managers on leave entitlements, eligibility, and return-to-work procedures.

Work closely with payroll and HR teams to ensure accurate pay calculations for leaves.

Maintain proper documentation and case tracking.

HR Systems & Reporting: Use Workday to manage benefits and leaves workflows, ensuring data accuracy and compliance.

Leverage ServiceNow to track and resolve employee inquiries efficiently.

Generate reports on benefits participation, leave trends, and compliance metrics.

Identify process improvements and contribute to system enhancements in Workday and ServiceNow.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.   We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role.   Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

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