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    Job · 11099993

    Accenture logo

    Learning Operations Senior Analyst

    Accenture · Mumbai · onsite · Posted 70d ago

    Undisclosed5–8 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role



    Skill required: Talent Development - Learning Operations


    Designation: Learning Operations Senior Analyst


    Qualifications:Any Graduation


    Years of Experience:5 to 8 years


    What would you do The Learning Development (LD) Analyst supports the execution and delivery of learning, talent development, and capability-building initiatives across client and internal programs. The role is responsible for coordinating learning operations, managing training logistics, maintaining learning data and reporting, supporting stakeholder engagement, and ensuring an effective learner experience. The analyst works closely with business leaders, HR partners, trainers, vendors, and employees to support the successful implementation of learning strategies and programs


    What are we looking for Experience
  1. 6-9 years of experience in Learning Development, HR operations, talent development, or training coordination
  2. Experience working with Learning Management Systems (LMS) and learning technologies is preferred
  3. Experience supporting training coordination, reporting, and stakeholder management activities
  4. Familiarity with digital learning platforms, virtual training tools, and reporting dashboards
  5. Experience supporting employee engagement and talent development initiatives

    Knowledge/Skills Requirements:
  6. Analytical and problem-solving skills
  7. Passion for customer service
  8. Results detail-oriented
  9. Focus on high data accuracy
  10. Quality driven in communications and all system transactions.
  11. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
  12. Good written and verbal skills. Strong English language communication skills
  13. MS Office
  14. Regulatory Compliance (Process specific)
  15. CDP
  16. Excellent communication and client relationship skills
    Required Skills
  17. Strong understanding of learning and development processes and training operations
  18. Good stakeholder management and communication skills
  19. Experience working with Learning Management Systems (LMS) and reporting tools
  20. Strong analytical, organizational, and problem-solving capabilities
  21. Proficiency in Microsoft Excel, PowerPoint, and other MS Office applications
  22. Ability to manage multiple priorities in a fast-paced environment
  23. Strong collaboration and team management skills


    Roles and Responsibilities:
  24. Key Responsibilities
  25. Manage and support end-to-end learning and development operations for assigned business units, functions or client programs
  26. Coordinate training schedules, learning calendars, onboarding sessions, instructor-led, virtual, and self-paced learning and development initiatives
  27. Partner with business stakeholders to identify training needs and capability development requirements
  28. Monitor training effectiveness through reports, feedback analysis, and learning metrics
  29. Support implementation of leadership development, upskilling, compliance, and behavioural training programs
  30. Support content deployment, learning assignments, and curriculum updates within learning platforms
  31. Collaborate with trainers, instructional designers, and external vendors for program execution
  32. Ensure learning data accuracy and maintain training records within LMS and reporting tools
  33. Prepare dashboards, reports, and presentations for leadership review
  34. Drive employee engagement initiatives related to learning and career development
  35. Identify process improvement opportunities and support automation or optimization initiatives
  36. Ensure adherence to organizational policies, compliance standards, and training governance requirements
  37. Analyse learning data to identify trends, gaps, and opportunities for improvement
  38. Support audits and compliance reporting related to mandatory training programs
  39. Communicate learning opportunities, program updates, and training requirements to employees
  40. Contribute to best practice sharing and continuous improvement efforts across the learning function


    Qualification Any Graduation
  41. Sourced from naukri

    Skills

    DevelopmentTraining Operationsms office applicationsTalent developmentteam managementprocess developmentPowerpointLearning And DevelopmentTeamworkCommunication Skillsclient relationshipanalyticalexcel

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

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    Learning Operations Senior Analyst · waiting for your command