Skill required: Knowledge Management - Knowledge Management Strategy Design
Designation: Learning Exp Design Dev Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
What would you do The Process trainer conducts New Hire training / Floor Performance enhancement programs for the Project. In addition, this position establishes and manages relationships for New Hire integration into the Accenture style of working and Project requirements. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.
Primary responsibility is deployment of New Hire Process / Domain training. Secondary responsibility is supervision, coaching, reporting and leadership.
The objective of this position is to positively influence and manage New Hire training to effect training throughput and yield the highest capacity given customer/client service targets.
ROLES INCLUDED:
Trainer
Coach
Recruiter
Assessor
Team Management
Instructional designer for training content / New Hire curriculum
What are we looking for Education Graduation from an accredited college or university; or a level of education that, together with experience and training, enables the applicant to demonstrate the required knowledge and experience.
Four or more years of professional related experience.
Deep understanding of the Domain / Functional area of the Client / process (example Insurance, Procurement, HR, Supply Chain, ISP etc..)
Excellent Communication Skills - orally and in writing
Instructional design
Presentation Skills
Computer/ MS Office skills
Trend analysis and reporting
People Management skills
Critical problem solving and issue resolution
Team supervision
People Development Feedback Coaching
Behaviors key to the success of this position are:
Continuous improvement focus result oriented
Motivation
Teaming and collaboration
Analytical thinking
Ability to Plan and Prioritize
Confidence
Positive outlook
Creative and innovative approach
Adaptability
Ability to exercise sound judgment within established guidelines
Relationship Partnering
The Process trainer will interact with the following people on a weekly basis:
CD Manager
Operations Team Leads / Managers
HR team
WFM team
Facilities and Services
Client / Onshore team (As applicable)
Training (Batch) Throughput - Includes batch attendance, retention, performance
Training Effectiveness Process Training Certification assessment scores
Performance of the batch during nesting and on the shop floor
Roles and Responsibilities: Conduct training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc.
Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available.
Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate.
Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary.
Design training courses and programs necessary to meet training needs.
Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery.
Plan and deliver training courses personally where necessary to augment that provided externally or internally by others.
Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
Recruit employees (as applicable).
Ensure all training activities and materials meet with relevant organizational and statutory policies.
Monitor, measure and report on employeestraining and development plans and achievements within agreed formats and timescales.
Develop self, and maintain knowledge in relevant field at all times.
Deploy TTTs as required by the organization.
Interact with training vendors and attend related training conferences and seminars.
Training (Batch) Throughput - Includes batch attendance, retention, performance
Training Effectiveness Process Training Certification assessment scores
Performance of the batch during nesting and on the shop floor to meet/exceed SLAs.
Adherence to timelines Batch and Reports
VOC Involvement in Floor engagement initiatives
Batch training feedback scores
Qualification Any GraduationSourced from naukri
