Learning & Development Manager

Define L&D strategy, roadmap, priorities, and success metrics; build scalable processes, governance, and learning frameworks that foster a culture of continuous learning. Act as the go-to owner for all L&D processes and employee learning experience. Design and drive manager effectiveness and leadership development programs, partnering with leaders to strengthen coaching, feedback, performance conversations, and people management capabilities. Conduct skills-gap assessments and stakeholder discussions to identify learning needs; translate findings into role-based/career-stage learning journeys and learning calendars aligned to business goals. Evaluate, configure, and own the LMS (content, structure, administration), including access, course assignments, certifications, and day-to-day operations. Drive LMS rollout, employee adoption, and manager enablement, and manage third-party platforms (e.g., LinkedIn Learning). Build dashboards tracking engagement, completion, and learning impact. Explore and apply AI tools for content creation, translation, personalization, and adaptive learning to improve speed and quality of L&D delivery. Design and facilitate workshops, e-learning, and playbooks across virtual/in-person formats, gathering feedback to continuously improve programs. Measure learning effectiveness via participation, retention, behavior change, and business outcomes. Build and continuously improve the onboarding journey (Day 1, 30/60/90), partnering with HR, IT, and functional teams on role-specific learning. Streamline Zoho workflows for onboarding, training assignments, tracking, and approvals. 6-8 years of experience in Learning & Development, Talent Development, or Organizational Development. Experience working with learning analytics and measuring program effectiveness. Familiarity with AI-powered learning tools and modern learning technologies. Hands-on experience designing and delivering training programs. Hands-on experience with LMS implementation and administration. Working knowledge of Zoho/Zoho People, or willingness to learn quickly. Strong facilitation, presentation, and public-speaking skills. Comfortable exploring and adopting AI tools for learning and content creation. Strong stakeholder management and influencing skills. 6-8 years of experience in Learning & Development, Talent Development, or Organizational Development. Experience working with learning analytics and measuring program effectiveness. Familiarity with AI-powered learning tools and modern learning technologies. Hands-on experience designing and delivering training programs. Hands-on experience with LMS implementation and administration. Working knowledge of Zoho/Zoho People, or willingness to learn quickly. Strong facilitation, presentation, and public-speaking skills. Comfortable exploring and adopting AI tools for learning and content creation. Strong stakeholder management and influencing skills. Define L&D strategy, roadmap, priorities, and success metrics; build scalable processes, governance, and learning frameworks that foster a culture of continuous learning. Act as the go-to owner for all L&D processes and employee learning experience. Design and drive manager effectiveness and leadership development programs, partnering with leaders to strengthen coaching, feedback, performance conversations, and people management capabilities. Conduct skills-gap assessments and stakeholder discussions to identify learning needs; translate findings into role-based/career-stage learning journeys and learning calendars aligned to business goals. Evaluate, configure, and own the LMS (content, structure, administration), including access, course assignments, certifications, and day-to-day operations. Drive LMS rollout, employee adoption, and manager enablement, and manage third-party platforms (e.g., LinkedIn Learning). Build dashboards tracking engagement, completion, and learning impact. Explore and apply AI tools for content creation, translation, personalization, and adaptive learning to improve speed and quality of L&D delivery. Design and facilitate workshops, e-learning, and playbooks across virtual/in-person formats, gathering feedback to continuously improve programs. Measure learning effectiveness via participation, retention, behavior change, and business outcomes. Build and continuously improve the onboarding journey (Day 1, 30/60/90), partnering with HR, IT, and functional teams on role-specific learning. Streamline Zoho workflows for onboarding, training assignments, tracking, and approvals.

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