Learning & Development Apprentice

Job Summary

We're looking for a Learning Development Apprentice to support onboarding, learning operations, LMS management, content creation, and learning programs at HighLevel. This is a great opportunity to gain hands-on experience in LD while working with global teams in a fast-paced, remote-first environment.

Programme Details:

• Work Type: Apprenticeship
• Department: People
• Sub Department: Talent Management
• Duration: 6 months
• Location: Remote - India

Responsibilities

Onboarding Learning Operations

• Manage onboarding workflows on Sana (our AI-native LMS)
• Track completion, maintain data, and conduct periodic analysis and provide meaningful insights
• Ensure a smooth experience for new hires globally through enabling assimilation journeys
• Resolve employee queries and challenges related to the LMS and learning policies

LMS Management (Sana)

• Develop and strengthen a standard operating procedure for admins
• Own course assignments, catalogue hygiene, and platform quality
• Generate basic reports and insights on learner engagement

Content Creation (AI-enabled)

• Build simple learning modules using AI-native tools
• Work with guide internal teams to convert knowledge into structured content

Program Process Management

• Maintain trackers, SOPs, and documentation
• Coordinate with internal stakeholders and external partners

Learning Session Execution

• Run sessions end-to-end (setup, communication, attendance, feedback)

Feedback Analysis

• Analyse feedback and identify areas to improve

Requirements

• Recent graduate or final-year student (HR, Business, Psychology, EdTech, or related fields)
• Comfortable working in a fast-paced, evolving environment
• Strong written communicator, able to create clear, structured content
• Proactive and reliable - you take ownership without needing close supervision
• Comfortable working with tools (Google Workspace, Slack, Notion, etc.).
• You enjoy trying out new tools (AI tools, productivity apps, etc.) and figuring things out on your own
• Comfortable creating simple, structured content - slides, docs, or basic visual design
• Advanced proficiency in Google Sheets (or Excel) and comfort working with data and simple analysis
• Naturally curious - you tend to ask how does this work when exploring new platforms