Learning & Development Apprentice

About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts.

About the role: We’re looking for a Learning & Development Apprentice to support onboarding, learning operations, LMS management, content creation, and learning programs at HighLevel. This is a great opportunity to gain hands-on experience in L&D while working with global teams in a fast-paced, remote-first environment.

 

Programme Details:

Work Type: Apprenticeship

Department: People

Sub Department: Talent Management

Duration: 6 months

Monthly Stipend: 45000 INR

Location: Remote - India

Programme Start: September 2026

Responsibilities: Onboarding & Learning Operations

Manage onboarding workflows on Sana (our AI-native LMS)

Track completion, maintain data, and conduct periodic analysis  and provide meaningful insights 

Ensure a smooth experience for new hires globally through enabling assimilation journeys

Resolve employee queries and challenges related to the LMS and learning policies

LMS Management (Sana)

Develop and strengthen a standard operating procedure for admins

Own course assignments, catalogue hygiene, and platform quality

Generate basic reports and insights on learner engagement

Content Creation (AI-enabled)

Build simple learning modules using AI-native tools

Work with & guide  internal teams to convert knowledge into structured content

Program & Process Management

Maintain trackers, SOPs, and documentation

Coordinate with internal stakeholders and external partners

Learning Session Execution

Run sessions end-to-end (setup, communication, attendance, feedback)

 Analyse feedback and identify areas to improve

Requirements: Recent graduate or final-year student (HR, Business, Psychology, EdTech, or related fields)

Comfortable working in a fast-paced, evolving environment

Strong written communicator, able to create clear, structured content

Proactive and reliable - you take ownership without needing close supervision

Comfortable working with tools (Google Workspace, Slack, Notion, etc.). 

You enjoy trying out new tools (AI tools, productivity apps, etc.) and figuring things out on your own

Comfortable creating simple, structured content — slides, docs, or basic visual design

Advanced proficiency in Google Sheets (or Excel) and comfort working with data and simple analysis

Naturally curious — you tend to ask “how does this work?” when exploring new platforms

HighLevel India Apprenticeship Policy: This Apprenticeship Policy is issued pursuant to and in compliance with the Apprentices Act, 1961 (as amended), the Apprenticeship Rules, 1992, the National Employability Enhancement Mission (NEEM) Guidelines (if applicable), and the National Apprenticeship Promotion Scheme (NAPS) Guidelines notified by the Ministry of Skill Development and Entrepreneurship.

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