Learning And Development Manager

Role Purpose

The Instructional Designer will design engaging, app-first learning experiences that convert SOPs, business

needs and people capability gaps into structured, measurable learning journeys for frontline employees.

Key Responsibilities

Learning Design

• Design role-based learning journeys for: Kitchen staff, Frontline leads & Managers
• Apply adult learning principles, microlearning and scenario-based design
• Translate business problems into learning solutions

Content Development

• Convert SOPs, PPTs and process documents into: - Digital modules, Videos & scenarios & Assessments& quizzes
• Partner with Digital Learning Designer on execution

Quality & Governance

• Ensure learning content meets quality and pedagogy standards
• Maintain consistency across Rebel Learn & Rebel Academy
• Review and refresh content periodically

Measurement & Effectiveness

• Design assessments and feedback mechanisms
• Work with Learning Technology & Insights Lead on analytics
• Continuously improve learning based on data and feedback

Ideal Candidate Profile

• 59 years of experience in instructional design or L&D
• Strong grounding in adult learning theory
• Experience designing digital / LMS / app-based learning
• Ability to simplify complex content
• Experience in frontline, retail, QSR or ops-heavy orgs is a plus