Learning And Development Manager

At Sodexo, we provide a bouquet of 100+ service offerings to varied clientele corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience, energy management, and benefits & rewards services. We harbour an inclusive, diverse, fair, equal, and positive work environment to improve the quality of life of those we serve, every day.

Our employees believe that working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. Sodexo has been recently accredited with the Great Place To Work® certification.

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Do visit the following link (https://in.sodexo.com/careers.html) to read through what our employees have to say about us.

Here’s an opportunity to be a part of an organization which is fuelled with the brand purpose of creating a better everyday for everyone to build a better life for all.

Position Title: Manager - L&D

Reports To: Head - L&D

Role Description:

Taking care of the L&D function in the region

Key Responsibilities

• To conduct On Site, Off site & On the Job Trainings.
• To Prepare and coordinate for Quarterly & Monthly Training Calendar
• To drive and co-ordinate e-learning for target audience in the region
• To coordinate and update Training Calendar compliance Tracker & Training Execution Compliance tracker every month
• Implement and drive Role Certification Training Programs at sites.
• Maintain, coordinate and update all reports on Monthly Basis
• Coordination and follow up of L & D Trainings / CSTP Trainings and Managerial training programs
• Identify, develop and update the training needs for all services in the SFS/ FMS/Hard FM division in consultation with Regional HR Head.
• Plan and direct all trainings in terms of content, systems and policies in consultation with Regional HR Head
• Implement overall training strategy and calendar as evolved in the region.
• Interact with clients periodically as defined for their feedback on the performance of Sodexo employees
• Research different methods of training and development strategies pertaining to different levels and groups of employees at sites and Office.
• Interact and coordinate with the personnel on-site as well as regional Operations to address all training related issues
• Work closely with the support of all Segment/SO/Transversal Managers to complete training programs successfully
• Complete and maintain training programs and projects within the approved budget and established time frame
• Analyze trends and data to ensure operationally sound training systems
• Implement and follow-up of the training process and effectiveness
• Maintain confidentiality regarding all training material developed and used

Qualifications:

• Maintain a well-groomed and professional appearance at all times and participate in scheduled meetings / Con calls
• Ability to interact effectively in a discreet and professional manner
• Ability to work collaboratively
• High customer centric perspective
• Excellent spoken and written communication skills
• Ability to maintain the confidentiality and security of data and information
• Excellent negotiation and presentation skills
• Good comprehension skills
• Ability to think “out of the box”
• A Proactive attitude
• Attitude of self-improvement
• Systematic & Structured
• Good Computer Knowledge (MS Office, Internet, Operating System, etc.)
• To be subject matter expert in soft services (Housekeeping) and Food Services, preferably with Hotel Management Graduation/Diploma
• Experience of having worked in facilities management environment for minimum 1 years will be an added advantage
• Should have overall experience of 3 years, preferably with Hotel Industry experience
• Willing to travel within & out of city as per requirement.

Why Work at Sodexo?

• Opportunities for professional growth and development.
• A collaborative, inclusive, and dynamic work environment.
• Recognition & Reward programmes to celebrate high performance.
• Competitive performance-led compensation.