Learning and Development Manager

Title: Manager – Learning & Development

Reporting Matrix: Directly reporting to General Manager

Function: Human Resources

Job Family: Learning and Development

Job Purpose:

To design and drive the organization's learning and development strategy, ensuring capability building, leadership development, and alignment with business goals.

Job Description:

• Develop and implement the overall L&D strategy aligned with organizational objectives
• Lead Training Needs Analysis (TNA) across functions and design structured learning interventions
• Drive leadership development, succession planning, and capability-building initiatives
• Establish governance and standardization of training processes across the organization
• Oversee execution of training programs and ensure quality, consistency, and scalability
• Monitor training effectiveness through KPIs, analytics, and ROI measurement
• Partner with senior leadership to align learning initiatives with business priorities
• Lead and mentor the L&D team, ensuring capability development and performance management
• Drive adoption of digital learning platforms, LMS, and blended learning approaches
• Manage external training partners, budgets, and cost optimization
• Ensure audit readiness and compliance with training standards and documentation
• Lead CSR initiatives through learning interventions and drive employee participation

Major Areas of Responsibility

• L&D Strategy & Executio
• Training Needs Analysis & Program Design
• Leadership Development
• Stakeholder Management
• Training Governance & Standardization
• Team Management & Capability Building

Qualifications and Experience

• MBA/PGDM in Human Resources (preferred)
• Bachelor's degree in any discipline
• 8–12 years of experience in Learning & Development
• Proven experience in designing and implementing L&D strategies
• Strong leadership and stakeholder management skills
• Experience in managing teams and cross-functional initiatives
• Proficiency in LMS, digital learning tools, and training analytics
• Strong understanding of adult learning methodologies and capability-building frameworks

Key Customers

• Employees
• Managers and Team Leaders
• Human Resources Department
• Senior Leadership
• External Training Providers
• Industry Professionals and Experts

Key Success Metrics

• L&D Strategy & Governance
• Leadership Development & Succession Planning
• Training Effectiveness & ROI Measurement
• Learning Analytics & Insights
• Employee Engagement through Learning
• Digital Learning & LMS Management
• Compliance & Audit Readiness
• CSR Strategy Alignment & Impact Measurement
• Alignment with Organizational Goals

Language Proficiency

Should be fluent in both English and Hindi and preferably the local language.

IT Knowledge

• MS Office
• Outlook
• LMS

Travel

• Should be flexible to move within the company according to requirement and also for personal growth.