Learning and Development Manager

Responsibilities:

• Define L& D strategy, roadmap, priorities, and success metrics; build scalable processes, governance, and learning frameworks that foster a culture of continuous learning.
• Act as the go-to owner for all L& D processes and employee learning experiences.
• Design and drive manager effectiveness and leadership development programs, partnering with leaders to strengthen coaching, feedback, performance conversations, and people management capabilities.
• Conduct skills-gap assessments and stakeholder discussions to identify learning needs; translate findings into role-based/career-stage learning journeys and learning calendars aligned to business goals.
• Evaluate, configure, and own the LMS (content, structure, administration), including access, course assignments, certifications, and day-to-day operations.
• Drive LMS rollout, employee adoption, and manager enablement, and manage third-party platforms (e. g., LinkedIn Learning).
• Build dashboards tracking engagement, completion, and learning impact.
• Explore and apply AI tools for content creation, translation, personalization, and adaptive learning to improve speed and quality of L& D delivery.
• Design and facilitate workshops, e-learning, and playbooks across virtual/in-person formats, gathering feedback to continuously improve programs.
• Measure learning effectiveness via participation, retention, behavior change, and business outcomes.
• Build and continuously improve the onboarding journey (Day 1 30/60/90), partnering with HR, IT, and functional teams on role-specific learning.

Requirements:

• 6-8 years of experience in learning and development, talent development, or organizational development.
• Experience working with learning analytics and measuring program effectiveness.
• Familiarity with AI-powered learning tools and modern learning technologies.
• Hands-on experience designing and delivering training programs.
• Hands-on experience with LMS implementation and administration.
• Strong facilitation, presentation, and public-speaking skills.
• Comfortable exploring and adopting AI tools for learning and content creation.
• Strong stakeholder management and influencing skills.