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Roles and Responsibilities

Develop training programs for various stakeholders, including sales teams, customer service representatives, and leadership staff.
Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
Design and deliver behavioral training programs to improve soft skills such as communication, teamwork, and problem-solving.
Manage the entire process of learning & development initiatives from planning to evaluation.
Collaborate with subject matter experts to create engaging content for corporate training sessions.

Desired Candidate Profile

10-16 years of experience in Learning & Development or related field.
Strong expertise in areas like Soft Skills, Behavioral Training, Process Training, Organizational Development, Leadership Training, Personality Development.
Proven track record of designing effective TNA processes and developing successful training programs.

6 months (contractual)

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