Learning and Development - HR

Responsibilities:

• Conduct engaging and interactive training sessions for retail teams both in-person

and remotely.

• Provide in-depth product knowledge training to ensure the retail team is equipped to

confidently present and sell our products.

• Deliver training on sales techniques, negotiation skills, customer service, and other

relevant skills to enhance the retail team's performance.

• Conduct onboarding training sessions for new hires and familiarizing them with

company policies, procedures, and product knowledge.

• Assess the performance of the sales team during training sessions and provide

constructive feedback and coaching to address performance gaps.

• Work closely with store and cluster managers to align training initiatives with sales

goals and identify specific training needs.

• Maintain updated records of training curriculum and material.

Skills Required:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 2-5 years experience as a retail trainer, sales trainer, or in a similar training role.
• Strong knowledge of retail industry practices, sales techniques, and customer service principles.
• Excellent communication and presentation skills
• Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques.
• Proficient in MS Office suite and other training software/tools.
• Strong analytical and problem-solving skills
• Flexibility to travel within the assigned region as required.
• Add-on: Hands-on experience with LMS (Learning Management Systems) and Instructional Design is an added advantage.

Interested candidate give me a call

Dinesh : [phone removed]