Learning and Change Transformation - Manager - Arabic Proficiency

Job Summary Key Responsibilities Client delivery and engagement leadership

• Lead concurrent learning and change engagements across scope, solution, quality, financials, resourcing, risk and client satisfaction.
• Own solution architecture across capability models, learning strategy, learning journeys, curriculum, change and adoption, technology enablement, measurement and sustainment.
• Manage engagement economics including effort, margin, realisation, change control and revenue recognition against plan.
• Lead stakeholder interviews, executive workshops, design sessions, steering reviews and client presentations.
• Build trusted relationships with senior client stakeholders and address delivery risks and escalations promptly.

Learning transformation and change strategy

• Lead learning needs analysis, capability diagnostics, skills mapping and workforce upskilling roadmaps.
• Design learning operating models, academies, curriculum architectures, blended journeys and outcome measurement frameworks.
• Design change and adoption strategies for digital, operating model, regulatory and workforce transformations.
• Integrate stakeholder engagement, communications, readiness, capability building, reinforcement and benefits realisation into learning solutions.
• Support leadership assessment-led development solutions, including assessment administration and interpretation through suitably accredited practitioners.

Pursuits, proposals and market development

• Lead L&D and change pursuits from qualification through win themes, solution design, delivery model, workplan, staffing, assumptions, pricing inputs and oral presentations.
• Translate RFP and client requirements into differentiated, executable and commercially sound solutions under tight timelines.
• Develop capability showcases, credentials, case studies, proposal content and reusable response assets.
• Partner with MENA account teams, subject-matter specialists, finance and delivery leaders to improve proposal quality and conversion.
• Identify account extensions and cross-portfolio opportunities with OCM, HRT, OWT and Design Theatre capabilities.

AI-enabled learning and innovation

• Apply Microsoft Copilot and other approved generative AI tools to research, proposal development, learning design and content acceleration in line with firm policies.
• Shape AI-enabled learning solutions, including a learning content generation accelerator, personalised learning journeys and learning analytics use cases.
• Define appropriate human review, quality, privacy, intellectual property and risk controls for AI-assisted deliverables.
• Contribute to at least one client-facing AI-enabled learning accelerator or innovation use case.

Practice and people leadership

• Coach Senior and Staff consultants, review client deliverables and build consulting, learning, change and AI capability across the team.
• Contribute to recruitment, onboarding, deployment, utilisation planning and certification pathways.
• Build and maintain the capability repository, proposal repository and case-study repository.
• Develop reusable methodologies, accelerators, estimation models, service descriptions and delivery playbooks.

Skills and Attributes for Success

• Commercial and consulting judgement: Structures ambiguous problems, builds credible solutions and manages engagement economics.
• Learning and change integration: Applies learning strategy and change management together to deliver measurable business outcomes.
• Pursuit leadership: Creates clear win themes, compelling proposal narratives and realistic delivery approaches.
• Executive communication and facilitation: Leads workshops and presents recommendations with clarity and confidence.
• AI fluency: Uses AI responsibly to improve speed and quality and can shape AI-enabled learning solutions.
• Builder mindset: Is comfortable creating repeatable capability while delivering client work in a lean, growth-stage team.

Qualifications and Experience Essential

• 1115 years of relevant experience across L&D consulting, learning transformation and organisational change management, including substantial client-facing consulting experience.
• Proven end-to-end engagement leadership with responsibility for quality, team, financials and client outcomes.