BENGALURU · FULLTIME
Learning Administration
IBM
Bengaluru · onsite · Posted 34d ago
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Undisclosed6–8 yrsfulltimeBengaluru
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Section · 01
About this role
Your Role and Responsibilities:
As Deputy Manager-Learning Administration, you are responsible in creation & administration of Learning modules.Your main responsibilities include-
Creating courses/classes via the Learning Administration System (LMS)
Enrolling learners to classes
Modifying course/class data
Cancelling courses/classes
Required Education:
Bachelor''s Degree
Preferred education
Master''s Degree
Required Technical and Professional Expertise:
6-8 years of overall experience with minimum of 5 years in handling Learning Administration for any International IT / ITES Company
People management experience is mandatory
Excellent communication skills in English both oral & written
Strong knowledge of MS Excel
Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
Excellent Customer Service skills ability to communicate to all people at all levels within the organization.
Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Team work the ability to work well within the team
You should be flexible to work in shifts.
Preferred Technical and Professional Experience:
Ambitious individual who can work under their own direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Enhance technical skills by attending educational workshops, reviewing publications etc.
Years of Experience:
6 - 8
6 - 8
Sourced from naukri
Section · 02
Skills
Customer ServicePeople managementlmsITESChange ManagementCommunication SkillsAdministrationexcel
Section · Company
About IBM
IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
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IBM has been dedicated to every client's success and to creating innovations that matter for the world.
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