Lead - Voice Core Site

• Responsible for proving technical support for VOIP PSTN network.
• Ensuring NW fault and customer complaint resolution.
• Backup of Voice Core Nodes CDRs
• Backup of Voice Core Node DB
• POI Augmentation
• Fault Rectification Hardware
• POI Outages Handing
• Patch upgrades
• R R activities
• New product /Equipment testing
• ACT Portal CR management
• New POI commissioning
• PRI / SIP migrations
• Internal RA Audit compliance
• Complaint Handling
• Support to Service account Manager
• BSNL/MTNL payments
• ITTN POI co-ordination
• Special projects
• PV audit/ AMS portal update
• PM activities
• Support to Infra/TX team
• DOT Audits
• Internal/External Audits of TTSL

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