Lead UX Writer / Technical Writer

Lead UX Writer / Technical Writer

We are looking for a Lead UX Writer / Technical Writer with 9+ years of experience in software and technical documentation.

Key Responsibilities

• Create and maintain high-quality technical, software, and UX documentation.
• Develop API documentation, user manuals, configuration guides, troubleshooting guides, release notes, and system documentation.
• Work closely with Engineering, Product, UX, Architecture, and QA teams to gather and validate technical information.
• Ensure documentation follows consistent style, formatting, terminology, and quality standards.
• Lead documentation initiatives and mentor junior technical writers.

Required Skills

• 9+ years in UX Writing / Technical Writing / Software Documentation.
• Strong experience with DITA, XML, HTML, Confluence, and MSTP.
• Experience with MadCap Flare and/or Markdown.
• Strong API Documentation experience.
• Experience documenting software applications, APIs, system architecture, configurations, and integrations.
• Excellent communication, editing, and stakeholder-management skills.
• Understanding of SDLC and Agile methodologies.

Must Have: 9+ years | UX Writing | Technical Writing | DITA | XML | Confluence | HTML | MSTP | MadCap Flare/Markdown | API Documentation.