Lead - UX Design

Lead UX Designer Portfolio

Experience: 8 -10 years

Roles and Responsibility

- Work closely with product, business, and engineering teams to understand requirements and translate them into clear, usable interface solutions.

- Lead the end-to-end UX lifecycle for SaaS platforms, portals, websites, and progressive web applications (PWAs).

- Design experiences across interconnected modules, ensuring smooth navigation and workflow continuity.

- Leverage AI and generative AI capabilities to enhance user experiences by enabling personalization, intelligent workflows, predictive interactions, and improved design efficiency across products.

- Design for enterprise-grade systems with high complexity, data density, and multi-user roles

- Conduct competitive benchmarking and heuristic evaluations for strategic design decisions.

- Define, structure, and evolve information architecture to support intuitive navigation and content discoverability.

- Plan and execute comprehensive user research, including surveys, stakeholder discussions, and in-depth user interviews.

- Translate research findings into practical design improvements.

- Conduct usability testing, heuristic evaluation and regular UX reviews to validate and improve designs.

- Model and optimize end-to-end user journeys for workflow-intensive and process-driven applications.

- Demonstrate strong understanding of accessibility guidelines, including the latest WCAG framework and GIGW standards, and ensure compliance across all design deliverables.

- Mentor, coach, and elevate the design teams capabilities in research, problem-solving, and creating excellent outputs.

Skills

- Strong UX strategy and systems thinking

- Solid user research skills (interviews, surveys, testing)

- Expertise in information architecture and interaction design

- Experience in enterprise and SaaS product design

- Ability to build and scale design systems

- Proficiency in tools like Figma for design and prototyping

- Good understanding of accessibility and WCAG guidelines

- Strong stakeholder management and communication skills

- Ability to mentor and guide design teams

- Understanding of AI-driven design and ability to leverage AI in UX workflows

Education and Certification

- Masters degree with specialization in Design, Marketing, Human-Computer Interaction Design, Psychology or Multimedia

- Good to have Certification in UX and Design Thinking