HYDERABAD · FULLTIME
Lead Trade Services Processor
Wells Fargo
Hyderabad · onsite · Posted 71d ago
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Undisclosed5–9 yrsfulltimeHyderabad
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Section · 01
About this role
Job Summary
About this role: Wells Fargo is seeking a Lead Trade Services Processor.
In this role, you will:
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
- 4+ years of Trade Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Demonstrates interpersonal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
- 1+ year in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to the subjects
- Possess the written and verbal communication skills to provide clear and concise risk escalations
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Section · 02
Skills
Due Diligencecustomer satisfactionletters of creditFinancial CrimesProduct salesRisk IdentificationProcessorRegulatory ComplianceCommunication SkillsSalesAmlcomplianceCustomer Relationships
Section · Company
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
Employee ratings
8,681 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.8
Employees rate it well for
Work Life Balance1417Work Culture906Senior Management755Salary707Job Security510
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