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    Job · 14233659

    BENGALURU · FULLTIME

    Lead Test Automation Engineer

    Capgemini logo

    Capgemini

    Bengaluru · onsite · Posted 55d ago

    Sourced fromNaukri
    Undisclosed4–9 yrsfulltimeBengaluru

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

    • Improves participant decision-making process by advising participants on plan provisions.
    • Responds to client-specific inquiries, including telephone and web correspondence.
    • Completes transactions related to customer inquiries with limited supervision.
    • Meets timeliness and accuracy standards.
    • Documents calls by creating detailed notes in the case management system.
    • Completes callbacks in a timely manner and escalates as appropriate.
    • Adheres to call center metrics and guidelines within established procedures.
    • Assists junior employees by answering questions or taking escalated calls with guidance.
    • Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
    • Explains the appropriate participant forms and provides guidance on completion.
    • Performs other duties as assigned.
    • Complies with all policies and standards.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
    For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:. Complete the form and then email it as an attachment to.You may also.
    ",

    Sourced from naukri

    Section · 02

    Skills

    QAAutomationRFPverification and validationtest automationQA AutomationProgrammingBusiness Development

    Section · Company

    About Capgemini

    Capgemini logo

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872

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    Lead Test Automation Engineer · waiting for your command