CHENNAI · FULLTIME
Lead Technical Support Engineer
GE Vernova
Chennai · onsite · Posted 71d ago
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Undisclosed4–8 yrsfulltimeChennai
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Section · 01
About this role
Job Description Summary Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required
To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
To support Service projects as required.
This role may involve site work supporting customers Job Description Additional Information
To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
To support Service projects as required.
This role may involve site work supporting customers
MAIN TASKS AND ACTIVITIES
Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations.
Application or development of engineering standards.
Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.
Use of Smart Serve to document all customer cases and follow up to completion
Preparation of Pre Site packs for FSEs detailing technical requirements and providing appropriate instructions for works.
Create customer warning notices and advice notices in response to discovery of a hardware or software problem.
Specify, design, and document drive trains including electrical design, selection and specification of components, application software.
Specification, design or use of computer simulation and calculation tools.
Perform internal and external training
Liaison with other GE Power Conversion and Storage units, customers, suppliers and sub-contractors.
Produce technical/design specifications, and documents to help customers with problems.
Put together technical proposals for upgrades of legacy systems.
Liaise with COE engineering support as and when required
Some overseas travel may be required.
Qualifications:
- Graduate with 12+ years of Experience of drive train and/or power system design.
- Experience of BESS and Solar Systems
- Knowledge of control systems
- Simulation programming.
- Previous knowledge and experience of GE Vernova drive products and systems.
- Practical experience in the retrofitting of control systems
Desired Characteristics:
Good team player
Effective communicator
Enthusiastic
Flexible and adaptable
Works well under pressure
Relocation Assistance Provided: No
Sourced from naukri
Section · 02
Skills
Engineering SupportTechnical SupportDrive Trainapplication softwareControl SystemsProgrammingBESSEmail SupportElectrical DesignSystem Design
Section · Company
About GE VERNOVA
GE Vernova
Power
10k+
employees
Cambridge, MA
US
About
Addresses the urgent challenge of decarbonizing commercial aviation, aiming to innovate for a sustainable future in flight.
Industries
PowerHardware & NetworkingEngineering & ConstructionOil & GasSoftware ProductIndustrial Automation
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