Lead Systems Engineer-Service Management

Responsibilities

Within the GTE/ICR/Ayvens dept, you will be responsible for the governance of IT assets and the reliability of the Ayvens's infrastructures. This role is key to ensuring compliance, security, resilience, and proper documentation of IT environments, in line with Group standards and processes.

Key Responsibilities

IT Asset Management & Governance

Ensure the continuous update of the IT asset inventory (hardware, operating systems, PCs, screens, printers, network devices, etc.) within the Group CMDBs for all 44 Ayvens entities

Guarantee the accuracy, completeness, and traceability of asset data

Organize and lead a formal quarterly review of the asset inventory

Produce monthly reporting on the overall asset landscape (coverage, obsolescence, compliance)

Obsolescence & Risk Management

Identify obsolete, unsupported, or vulnerable assets

Define, track, and contribute to remediation plans (replacement, upgrade, retirement)

Work closely with IT and Cybersecurity teams to reduce exposure to vulnerabilities

Infrastructure Documentation & Compliance

Ensure that all IT infrastructures are:

Properly referenced in Group tools

Documented in accordance with Group processes, standards, and templates

Maintain up-to-date documentation (architecture, dependencies, ownership, SLAs)

Resilience, Backup & Continuity

Define, formalize, and maintain a clear resilience and backup testing strategy for each infrastructure according group processes

Ensure that:

Backup strategies are properly documented for each infra

Restore and resilience tests are performed, tracked, and reported as per group requirement

Contribute to the continuous improvement of Business Continuity and Disaster Recovery plans (BCP/DRP)

Organize and coordinate DRT for Apps & Infra

Required

Profile required

Technical Skills

Strong understanding of IT infrastructures (end-user devices, servers, networks, systems)

Experience with CMDBs and IT Service Management tools

Solid knowledge of security, obsolescence, resilience, and backup topics

Comfortable with reporting, KPIs, and IT governance

Soft Skills

Strong attention to detail and organizational skills

Ability to work in cross-functional environments (infrastructure, security, support)

Clear and structured written communication (documentation and reporting)

Analytical mindset with a focus on continuous improvement

Key Deliverables & KPIs

CMDB accuracy with quarterly audits

Monthly asset and risk reporting

Controlled levels of obsolescence and vulnerabilities

Infrastructure documentation aligned with Group standards

Executed and tracked backup and resilience test plans

Why join us

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group's ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group's ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.