Lead System Engineer Azure Citrix L3

• Location: Bangalore
• Work mode: Work from office (5 Days)/ Hybrid
• Interview : L1 Virtual and L2 F2F Interview

Client-MNC

Lead System Engineer - Azure/Citrix (L3)Must-Have Skills
- Azure Virtual Desktop (AVD)
- Citrix XenApp & XenDesktop
- NetScaler (ADC)
- Windows Server Administration
- Active Directory, DNS, DHCP, RDS
- Ivanti User Workspace Manager
- VMware/Nutanix/Hyper-V
- Incident, Problem & Change Management
- SCCM & Patch Management
- Terraform (Infrastructure as Code)
- Azure Cloud Administration
- Scripting & Automation (PowerShell)
- Zabbix, SCOM, Citrix Director
- ITIL, SLA & KPI Management

Good-to-Have Skills
- DevOps & Infrastructure as Code
- Public Cloud VDI Solutions
- GUI Development
- CI/CD Concepts
- Azure Automation
- Load Balancing & SSL Certificate Management
- Logging & Monitoring Solutions

Key Responsibilities
- Support and administer Azure Virtual Desktop and Citrix environments.
- Manage L3 incidents, problem management, and root cause analysis.
- Handle NetScaler, Windows Server, and virtualization platforms.
- Monitor infrastructure health and resolve critical issues.
- Implement upgrades, patches, and infrastructure changes.
- Develop and maintain Terraform code and automation solutions.
- Support cloud VDI and published application services.
- Mentor L1/L2 teams and handle escalations.
- Ensure ITIL, SLA, and KPI compliance.
- Create documentation and drive continuous improvement initiatives.