Lead System Engineer - AD M365
Coralai · Bengaluru · onsite · Posted 36d ago
Undisclosed7–9 yrsfulltimeSourced from
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About this role
Job Title
Lead System Engineer - AD M365
Location Bangalore
Experience 7-9 Years
Category Infrastructure / Cloud
Employment Type Full-time
Responsibilities - System Administrator Level 2/3: A highly skilled Level 2/3 System Administrator capable of managing and supporting a large, complex, and heterogeneous IT infrastructure.
- The ideal candidate will have strong technical expertise, advanced troubleshooting capabilities, and an analytical mindset that enables rapid identification and resolution of issues across multiple technologies and systems.
- PowerShell (Advanced)
- Ability to write, analyze, and optimize advanced PowerShell scripts.
- Experience automating administrative tasks for Windows Server, Active Directory, Exchange, and Office 365.
- Familiarity with modules for: Active Directory, Exchange, Exchange Online, Azure AD, Microsoft Graph.
- Active Directory Identity Management: Deep understanding of AD structure, GPOs, OUs, permissions inheritance, delegation, and domain trust relationships.
- Solid knowledge of DNS, DHCP, and other core infrastructure services.
- Microsoft 365 / Office 365: Knowledge of administration of Microsoft 365 tenant environments.
- Strong experience with Exchange Online, SharePoint Online, OneDrive, and Teams.
- Ability to troubleshoot hybrid identity scenarios (AAD Connect, SSO, MFA, Conditional Access).
- Understanding of licensing models and security/compliance configurations.
- Exchange (On Prem Hybrid): Administration and troubleshooting of Exchange Server environments.
- Hybrid configuration experience.
- Mail flow diagnostics, connector troubleshooting, certificate management.
- General administration knowledge: Good knowledge of Windows server administration.
- Good knowledge of vulnerability and patch management process and tools.
- Familiarity with VPN technologies and site to site connections.
- Networking Fundamentals: Solid understanding of TCP/IP, routing, VLANs, DNS, DHCP, and firewall rules.
- Ability to analyze network related issues impacting authentication, mail flow, connectivity, or cloud services.
- Complementary Skills (Highly Desired): Knowledge of virtualization platforms (VMware, Hyper V).
- Experience with endpoint management tools (Intune, SCCM, GPO based automation).
- Familiarity with backup and disaster recovery solutions.
- Knowledge of Software deployment tools.
- Ability to read and interpret logs across different systems and services.
- ITIL ServiceDesk Experience: Familiarity with ITIL framework, especially Incident, Problem, and Change Management processes.
- Experience working with ServiceDesk systems (e.g., ServiceNow, Jira Service Management, ManageEngine, or equivalent).
- Ability to document incidents thoroughly, follow escalation paths, and comply with SLAs.
- Skilled in prioritizing and categorizing tickets according to business impact and urgency.
- Capable of contributing to root cause analysis (RCA) and preventive actions.
- Analytical Problem Solving Skills: Strong ability to quickly diagnose complex infrastructure issues.
- Capacity to correlate symptoms from multiple systems (network + AD + M365 + endpoints).
- Logical, structured approach to troubleshooting.
- Ability to work under pressure, with minimal supervision, in dynamic environments.
- Soft Skills Work Style: Strong English communication abilities are mandatory, both written and verbal.
- Team player with a proactive approach to identifying and preventing issues.
- Ability to document systems, procedures, and troubleshooting steps.
- Experience Requirements: 3-7 years of experience in a similar role (L2/L3 System Administrator, Infrastructure Engineer, etc.).
- Hands on experience managing medium to large scale infrastructures.
- Proven track record of handling complex incidents end to end.
- TARGETED ACTIVITIES: For patch management and vulnerability management including qualys operational and reporting area.
- For general administration of Windows servers including incidents and debugging.
- For remediation of users creation/modification process by respect to the whole chain BRD HR a HR Gate a SG apps.
- Analyse of incidents on the exchange online BRD side, distribution lists and shared mailboxes incidents.
- Active Directory
- Communication
- Microsoft Exchange
- PowerShell
- Infrastructure
Sourced from naukri
Skills
system engineeringTechnical SupportVMwareDNSActive DirectoryDHCPsWindowssystem administrationamazon web servicesRHELExchange ServerSCCMComputer NetworksDesktop SupportWindows AdministrationMicrosoft AzureLinux