BENGALURU · FULLTIME
Lead System Analyst
Infinite Computer Solutions
Bengaluru · onsite · Posted 22d ago
Sourced from
Not disclosed7–9 yrsfulltimeBengaluru
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Section · 01
About this role
Job Description
R25 HIM / Documentation Analyst (Offshore, Tower 8)
TOWER Tower 8: HIM & Documentation
LOCATION
EXPERIENCE REQUIRED 5+ years Cerner HIM production support
Role Summary
The offshore HIM Analyst is a single seat carrying Nuance Dragon support volume and document routing during IST hours. The role must escalate ROI and chart-correction issues with appropriate severity (legal record implications).
Key Responsibilities
Cerner HIM Support (required) Cerner HIM and Access HIM production support. Chart deficiency and completion triage. Coding queue support.
Document Imaging (required)
Nuance Dragon (required)
E-Signature (required) E-Signature workflow support.
HL7 v2.x MDM (required) HL7 v2.x MDM message inspection.
ServiceNow (required)
MHC Doc Express (preferred) MHC Doc Express support.
Coding Queue Awareness (preferred) Coding queue awareness for routing.
Required Certifications
Graduation
Range Of Year Experience-Min Year
7
Range Of Year Experience-Max Year
9
R25 HIM / Documentation Analyst (Offshore, Tower 8)
TOWER Tower 8: HIM & Documentation
LOCATION
EXPERIENCE REQUIRED 5+ years Cerner HIM production support
Role Summary
The offshore HIM Analyst is a single seat carrying Nuance Dragon support volume and document routing during IST hours. The role must escalate ROI and chart-correction issues with appropriate severity (legal record implications).
Key Responsibilities
- Provide Cerner HIM and Access HIM support during IST hours.
- Triage Document Imaging and RRD tickets.
- Provide Nuance Dragon Medical user-level support.
- Support E-Signature workflow issues.
- Inspect HL7 v2.x MDM messages for document-routing diagnosis.
- Recognize ROI and chart-correction issues that carry legal-record implications; escalate to onshore SA.
Cerner HIM Support (required) Cerner HIM and Access HIM production support. Chart deficiency and completion triage. Coding queue support.
Document Imaging (required)
Nuance Dragon (required)
E-Signature (required) E-Signature workflow support.
HL7 v2.x MDM (required) HL7 v2.x MDM message inspection.
ServiceNow (required)
MHC Doc Express (preferred) MHC Doc Express support.
Coding Queue Awareness (preferred) Coding queue awareness for routing.
Required Certifications
- Cerner Millennium Foundations (mandatory)
- Nuance Dragon Medical familiarity
- AHIMA RHIT awareness
- Prior offshore HIM support for a US healthcare provider
Graduation
Range Of Year Experience-Min Year
7
Range Of Year Experience-Max Year
9
Sourced from foundit
Section · 02
Skills
Coding Queue AwarenessMHC Doc ExpressServicenoweSignaturedocument imagingCerner HIM SupportHL7 v2.x MDMNuance Dragon
Section · Company
About Infinite Computer Solutions
Infinite Computer Solutions
IT Services & Consulting
15k+
employees
2001
25 years old
Bangalore / Bengaluru, Karnataka
India
About
A global leader in IT and digital engineering services, emphasizing cloud and AI to deliver impactful solutions across various sectors.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
2,096 reviews
3.2/ 5
Culture
3.0
Career growth
2.8
Work-life
3.3
Employees rate it well for
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