BENGALURU · FULLTIME
Lead Software Engineer
ResultsCX
Bengaluru · onsite · Posted 55d ago
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Undisclosed4–6 yrsfulltimeBengaluru
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Section · 01
About this role
JOB DESCRIPTION Job Attributes +
- Job ID P1-6584650-1
- Req ID P1-6584650-1
- Job Category Technology and Data Management
- Job Location AWFIS, Ground Floor, Vajram Esteva, New Survey No. 57/4, old survey no: 57/2Bengaluru, Karn taka 560103IN
Lead Software Engineer
Full Location: Bengaluru - IN
Our Lead Software Engineer will work on Application Integration team. This team is primarily responsible for managing the day-to-day operations of the development, maintenance, testing and deployment of solutions to integrate internal and third party and enterprise applications by using T-SQL, Web Services, APIs, or internal systems, DWH.
We expect greater of ourselves... What s Your Greater Come find it at ResultsCX!
In this role you will:
- Oversee company standards, and work to ensure quality, stability, usability, and performance or all Enterprise Application integration.
- Proactively identify system and process improvement initiatives within the Enterprise Application organization which create efficiencies and value and addresses quality concerns of the organization.
- Coordinate with other managers, Directors, architects and Enterprise Applications leadership as needed.
We are looking for someone who has:
- 7+ years of work experience in MS SQL Server and expertise in T-SQL and MS SQL Server, including stored procedures and performance analysis.
- 4+ years experience on development team C# development and/or SQL.
- 4-6 years of work experience in API/Web Service Integration.
- Experience using JSON/XML
- Experience extracting data through coded solutions from different data sources such as FTP/SFTP, MS SharePoint, email, etc.
- Identifying and handling technical risks and issues.
- Experience integrating with call Center applications via APIs, specifically Ivanti (ITSM), Avaya CMS, Genesys Customer Interaction Center (CIC), InContact and/or Altitude would be a bonus.
- Experience with AWS Cloud would be a bonus.
- Experience in BPO Operations or Workforce Management would be a plus.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
itsmCMSapisApplication integrationamazon web servicesenterprise applicationsCall Centeravaya cmsEnterprise Application IntegrationJSONBpo OperationsdeploymentcloudData ManagementoperationsmaintenancebpoSQL Server
Section · Company
About ResultsCX
ResultsCX
Analytics & KPO
Bangalore / Bengaluru, Karnataka
India
₹13.4L PA avg
Avg at ResultsCX
About
ResultsCX delivers Workforce Management solutions aimed at improving productivity and customer service in call center operations.
Industries
Analytics & KPO
Employee ratings
10 reviews
3.8/ 5
Culture
3.0
Career growth
2.5
Work-life
3.6
Employees rate it well for
Work-Life Balance39Compensation & Benefits38
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