Lead - ServiceNow

Are you a passionate ServiceNow Lead or ServiceNow Architect looking to take the next step in your career Join Prodapt and be part of an innovative team driving digital transformation for global customers
Work Locations: Chennai | Bangalore | Hyderabad | Pune | Gurgaon

Open Positions

ServiceNow Lead - 8+ Years of Experience
ServiceNow Architect - 12+ Years of Experience

Opening

ITSM
ITOM
OMT
ITAM
TSOM

Roles and Responsibilities

• Design, implement, and maintain ITSM processes using ServiceNow platform.
  
• Develop and execute integration strategies for various systems with ServiceNow.
  
• Provide technical guidance on ITAM (Asset Management) and OMT (Operational Modeling Tools).
  
• Ensure compliance with industry standards and best practices in IT service management.
  
• Collaborate with stakeholders to identify business requirements and develop solutions.
  

Desired Candidate Profile

• 6-11 years of experience in ITIL v3/4 certification or equivalent experience.
  
• Strong understanding of ITSM principles, including incident management, problem management, change management, major incident management, release management, and service level management.