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    Job · 18854417

    Incred Finance logo

    Lead - Service

    Incred Finance · Mumbai · onsite · Posted 29d ago

    Undisclosed10–20 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement comprehensive service strategies to drive business growth.

    • Collaborate with cross-functional teams to identify and prioritize service improvement opportunities.

    • Analyze customer feedback and market trends to inform service decisions.

    • Design and deliver training programs to enhance team members' service skills.

    • Monitor and report on key performance indicators to measure service effectiveness.

    • Foster a culture of continuous improvement within the team.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    training programscustomer feedbackservice improvementMarket TrendsCommunication Skills

    About InCred Finance

    Incred Finance logo

    Incred Finance

    NBFC

    2k+

    employees

    2016

    10 years old

    Mumbai, Maharashtra

    US

    ₹7.9L PA avg

    Avg at InCred Finance

    About

    InCred Finance is a leading financial services company offering a diverse range of solutions, including Personal Loan, Education Loan, and MSME Loan.

    Industries

    NBFCFinancial Services

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    4.0

    Career growth

    3.2

    Work-life

    3.6

    Employees rate it well for

    Work-Life Balance38Overall Company38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Lead - Service · waiting for your command