Lead - Service
Incred Finance · Mumbai · onsite · Posted 29d ago
Undisclosed10–20 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement comprehensive service strategies to drive business growth.
- Collaborate with cross-functional teams to identify and prioritize service improvement opportunities.
- Analyze customer feedback and market trends to inform service decisions.
- Design and deliver training programs to enhance team members' service skills.
- Monitor and report on key performance indicators to measure service effectiveness.
- Foster a culture of continuous improvement within the team.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
training programscustomer feedbackservice improvementMarket TrendsCommunication Skills
About InCred Finance

Incred Finance
NBFC
2k+
employees
2016
10 years old
Mumbai, Maharashtra
US
₹7.9L PA avg
Avg at InCred Finance
About
InCred Finance is a leading financial services company offering a diverse range of solutions, including Personal Loan, Education Loan, and MSME Loan.
Industries
NBFCFinancial Services
Employee ratings
10 reviews
3.8/ 5
Culture
4.0
Career growth
3.2
Work-life
3.6
Employees rate it well for
Work-Life Balance38Overall Company38
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