Lead, Senior Lead - Delivery Assurance

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Job Title: Senior Lead - Delivery Assurance
Location: Mumbai/Bangalore (Hybrid)
Department: Delivery Quality & Assurance
Employment Type: Full-Time Role

Overview :
The Senior Lead - Delivery Assurance is responsible for safeguarding client outcomes, driving operational excellence, and ensuring robust governance across complex, enterprise-scale projects and programs. In this role, you will act as an independent quality gatekeeper-identifying systemic delivery risks early, establishing delivery standards, and partnering directly with senior leaders to drive high client satisfaction and margin health.

Key Responsibilities: Delivery Governance & Audit: Conduct regular health checks, deep-dive reviews, and quality audits across project portfolios to evaluate adherence to scope, budget, timeline, and compliance standards.

Risk & Issue Mitigation: Proactively identify high-impact delivery risks and failure patterns partner with delivery leads to design and execute pragmatic remediation plans.

Process & Framework Optimization: Standardize and continuously improve delivery frameworks, agile/waterfall methodologies, tollgate processes, and quality assurance toolkits.

Metrics & Performance Reporting: Define, track, and report on key delivery performance indicators (KPIs/OKRs), generating actionable insights for the C-suite and executive leadership.

Stakeholder Management: Serve as a trusted advisor to account directors, program managers, and senior client stakeholders to resolve escalations and ensure contract alignment.

Capability Building: Coach and mentor engagement managers and delivery teams on best practices, quality standards, and risk management techniques.

Qualifications & Experience :

10+ years in IT services, consulting, or software delivery, with 4+ years in direct delivery governance, assurance, or senior PMO roles.

Domain ExpertiseProven track record managing or auditing large-scale, enterprise-level digital transformation programs (Agile, Waterfall, and Hybrid models).

Certification : PMP, PRINCE2, Agile/Scrum (e.g., CSM, SAFe), or Lean Six Sigma certifications strongly preferred.

Technical SavvyHigh-level understanding of modern software engineering, cloud solutions, and DevOps delivery pipelines.

Soft Skills : Strong executive presence, negotiation, conflict resolution, and objective analytical decision-making.