Lead Salesforce Administrator & Team Lead

Job Summary

Lead Salesforce Administrator & Team Lead

7-11 Years

Hyderabad

We are seeking an experienced Lead Salesforce Administrator & Team Lead to lead the administration, support, and optimization of our Salesforce platform while managing a team of Salesforce Administrators and Business Analysts. This role is responsible for driving platform strategy, business process improvements, system integrations, user adoption, governance, and compliance initiatives across Sales, Service, Operations, and Finance. The ideal candidate is a hands-on Salesforce leader with expertise in platform administration, automation, ERP integration, and managing complex business processes across enterprise operations.

Key Responsibilities

Provide strategic leadership and overall ownership of the Salesforce platform, driving governance, optimization, security, and continuous improvement. Lead and develop a team of Salesforce Administrators and Business Analysts while partnering with cross-functional stakeholders to deliver scalable solutions that support Sales, Service, Operations, and Finance. Oversee business process automation, system integrations, data governance, reporting, and analytics to maximize business value. Lead UAT, release management, deployments, and compliance initiatives, ensuring a stable, secure, and high-performing Salesforce ecosystem that supports organizational growth and operational excellence.

Required Qualifications

• 7+ years of Salesforce Administration experience in an enterprise environment.
• 2+ years of experience leading or managing Salesforce teams.
• Salesforce Administrator Certification required.
• Proven experience in Salesforce administration, including Lightning Experience, Flow Automation, Security & Sharing, User Access Management, Reporting & Dashboards, Data Governance, Deployments, and Release Management.
• Demonstrated success supporting cross-functional business operations, managing stakeholder relationships, and delivering results while balancing multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

• Salesforce Advanced Administrator Certification.
• Experience with NetSuite and SnapLogic or similar middleware platform integrations.
• Experience supporting service-based organizations with Work Order and Service Operations processes.

Key Competencies

Proven leadership and coaching abilities with strong Salesforce platform expertise, business process improvement experience, and stakeholder management skills. Demonstrated ability to think strategically, solve complex problems, manage projects and releases, communicate effectively across all levels of the organization, and drive continuous improvement initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.